Service Technology Executive

2 days ago

Vasai, India Evolute Group Full time
Job Description:

· Full time job of lead generation of potential customers (across India as well as Global) and share detailed information with the Sales Team.
· Reach out to potential leads through various channels – cold calling, e-mails, social media, networking events.
· Schedule Sales team meetings with customers key members for our Services demonstration-Presentation.
· Work closely with the sales team to develop effective strategies and solutions to attract potential customers.
· Work closely with the marketing team to align lead generation strategies and ensure a consistent approach to attracting and converting leads.
· Build and maintain strong relationships with potential leads through regular follow-ups, providing relevant information, and addressing customers queries.
· Assist in preparing proposals and quotations tailored to client needs and share with customers.
· Maintain a consistent follow-up schedule to keep customers engaged and supported.
· Fast Response and resolution time of customers queries/support through mails, phone calls.
· Strong support to Sales Team and customers till customer onboard successfully.
· Ask feedback from the customers about services and share with Project Head at a real time.
· Real time updates and maintain all leads details with status and share leads report with Project head – PMT/CRM Tool.

Key responsibilities include:

· Responsible for approach to potential customers through Cold Calling, emailing, Trade shows.
· Responsible for understanding customers' needs and ensure they are good fit for the company offerings.
· Responsible for responding to leads generated from trades hows to generate a funnel of qualified leads.
· Responsible to maintain detailed records of client interactions, proposals, and feedback to ensure a smooth transition to the sales team
· Database creation through web, events reports, LinkedIn and progress.
· Keep track of leads generated and conversion to Opportunity.
· Assisting Direct Sales Team for Field Visitand Meetings with customers key members.
· Toensure PMT/CR Misupdated with all leads and opportunities.
· Responsible to maintain good relationships with customers, sales team and marketing Team.
· Toensureaccuracytobemaintainedandachievedonquarterlyandyearlyforecasting
· SupporttheteaminRFPresponseswithinternalcrossfunctionalcoordination
· capturetheleadsfrommarketinginCRMandmaintaindatabaseofthesamewithQualification criteria
· To keep track of Competitors and timely share details with Project Head.
· Follow-up with the client for completion of process.

Qualification

· Strong interpersonal and communication skills.
· Strong presentation skills to effectively demonstrate products and solutions to potential clients.
· Ability to build and maintain strong relationships with clients and work well in a team.
· Ability to analyze market trends and competitor offerings to position the company's services effectively.
· Proficiency in understanding and assessing client requirements to provide tailored solutions.
· Ability to persuade and influence others.
· Ability to develop and deliver presentations.
· Ability to create, compose, and edit written materials.
· Knowledge of advertising and sales promotion techniques.
· A bachelor's degree in business, Marketing, IT, or a related field.
· At least 2+ years of experience in pre-sales activities.
· Deep understanding of the EMS field (Electronics Manufacturing Services) and selling services.

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