Branch Operations Executive
2 days ago
Document A Position Overview Position Title Branch Operations Executive Department Operations Level/ Band 201/ 251 - Executive/ Senior Executive Role Summary: Responsible for Issuance maximization, Operations support, Back-up operations, Drive new process initiatives. B Organizational Relationships: Efficiently coordinate between the various sub functions of the Operations Team to ensure that the efficiency of the process is the highest Reports To Branch Operations Incharge/Manager Supervises NA C Job Dimensions Geographic Area Covered Branch office Stakeholders Internal Advisors, Agency Managers, Operations-HO, HR, Internal Auditors / Compliance Review team, All Sales Channels External TPA's, Claimants, Claims Investigators, Customers, Channel Partners D Key Result Areas Organization processes Key contribution Issuance maximisation. -Ensure new business gets Data Entered at Zone as per SLA. -Ensure Auto - underwritable case gets issued as per SLA. -Monitor pending management, resolve collection in co-ordination with Sales. -Prepare and share MIS on pending and issuance with Sales, Channel, Zone and HO. -To maintain high issuance target. Operations support. -Co-ordinate with Scanning hub for timely scanning of branch new business. -Manage pending scanning and resolution between Sales, Scanning hub and HO U & I. -Ensure undelivered document management as per process. -Manage BREs, POS requests, reopening process, uncollected TRs as per process. -Manage freelook change and cancellation process. -Monitor branch for undelivered documents / refund cheques and monitor HNI cases and CRM related activities. -Answer non-routine queries which are not resolved by the front desk. -Review DCs under TPA tie-up for quality feedback. -BPQA Audit -Project test Back-up operations -To get acquainted with CSO, DOPS and Cashiering process so to manage back-up of these functions when reqd.. -To work as back-up of BOI/BOM during absence. -To get acquainted on administration, facilities, IT and vendor management issues. Drive new process initiatives -Undertake process improvements like new business submission, Branch Ops processing, financial transactions, and faster MIS & Reporting -Coordinate with Branch and HO for MIS for new business. -Prepare and analyse various daily reports and forward to the Operations and channel partners -Undertake feedback and follow-up review for new business. Ensure adherence to BOE SOP -Ensure adherence to BOE SOP -Conduct training for BA and advisors to increase issuance and pending resolution. Risk -Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes E Skills Required Technical Behavioral Essential Desired Interpersonal skills - Communication skills - Creative thinking skills - Supervising/Leadership skills - Teamwork Skills - Influencing skills - Relationship Building skills - Decision making skills - F Incumbent Characteristics Essential Desired Qualification Graduate Experience 2-3 years
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Branch Operations Executive
2 days ago
India Tata AIA Life Full time**Position Title Executive/Senior Executive **Department Zone Operations **Level/ Band Executive/Sr. Executives B. **Role Summary **(Please specify the few lines one the overall role expectation and delivery) Daily MIS supporting to the Branch for driving: o Issuance o S2S o Opportunity analysis o Coordination with AOH-TOH on a regular basis for...
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Branch Operations Manager
1 week ago
Hyderabad, Andhra Pradesh, India DP World Express Logistics Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per yearManager - Branch Operations - Express LogisticsDevelop and present the branch AOP and execution plan to meet the set targets Deliver AOP revenue & EBDITA through tightly controlled operations and cost for the branch. Optimally utilize resources to grow the branch as per the short and long term growth strategies. Develop operations plans on an...
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Ahmedabad, India Kotak Mahindra Bank Limited Full timeJob Description Job Name: Branch Operations Manager JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue...
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Mohali, India Kotak Mahindra Bank Limited Full timeJob Description Job Name: Branch Operations Manager JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue...
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Branch operation Manager
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Vadodara, India Unity Small Finance Bank Full timeJob Description Company Description Unity Small Finance Bank is a New Age Bank that leverages best-in-class technology to deliver safe, convenient, and simple-to-use banking services. We focus on creating a seamless banking experience by integrating advanced technology to ensure our customers satisfaction. Our commitment to innovation and customer service...
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Coimbatore, India Kotak Mahindra Bank Limited Full timeJob Description Branch Operations Manager-RL-Emerging Market (RL-EM)-Branch Operations India Job Description Branch Operations Manager-RL-Emerging Market (RL-EM)-Branch Operations JOB DESCRIPTION Job Role: - Lead the Service Team. - Ensuring regulatory and procedural compliance - To co-ordinate the audit of the branch - Ensuring service excellence to...
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Bengaluru, India Kotak Mahindra Bank Limited Full timeJob Description JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue management. - Managing cash (including...
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Branch Operations Executive
6 days ago
India, Nashik Tata AIA Life Full timeJob Description Role description A.Position Overview Position Title Executive/Senior Executive Department Zone Operations Level/ Band Executive/Sr. Executives B.Role Summary (Please specify the few lines one the overall role expectation and delivery) Daily MIS supporting to the Branch for driving: oIssuance oS2S oOpportunity...
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Branch Operations Manager-BRANCH BANKING-Service
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India, Nellore Kotak Mahindra Bank Limited Full timeJob Description Branch Operations Manager Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationship Branch Manager Grade Name Manager / Senior Manager Age Min 30 - Max 38 Grade M3 / M4 - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and...
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Branch Internship Executive
2 weeks ago
Coimbatore, India The Muthoot Group Full timeJob Description This job is provided by apna.co 1) Position : Branch Internship Trainee Associates Interns Job Description: Branch Internship Trainee Associate Will be Trained is a training program at Muthoot Branches on job Training of both practical & theoretical knowledge provided throughout the Internship. Job Description: Branch Internship Executive...
