Branch Operations Manager-BRANCH BANKING-Branch Banking

3 weeks ago


India Kotak Mahindra Bank Limited Full time

Job Description Job Name: Branch Operations Manager JOB Role: - Responsible for management of day-to-day operations of the branch. - Ensuring strict adherence to prescribed processes, audit and regulatory requirements. - Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. - Branch Lobby and customer Queue management. - Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. - Customer complains management and ensuring resolution of all complaints within TAT. - Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: - MBA/Graduate - Minimum work exp. 3 years - Thorough overall understanding of banking - Customer service orientation - Ability to manage and motivate front office staff.



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