Guest Relation Executive
6 days ago
Review arrival lists to welcome guests
- Attend to guests and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards etc..
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
**Experience**:
- health care: 1 year (preferred)
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