Guest Relation Executive

5 days ago


Calicut, India MATRIA HOSPITAL Full time

Review arrival lists to welcome guests
- Attend to guests and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards etc..

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift

**Experience**:

- health care: 1 year (preferred)



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