Csa (Customer Supprt Associate)

2 weeks ago

Lucknow, India OAC Full time

External Criteria:

- **1- Age should not be less than 22 and not more than 32.**

Broad scope of work for Customer Service Associate (CSAs) to be posted

at Asset Recovery Vertical

The CSAs will be broadly responsible for the following:
Daily monitoring of recovery data in Non-Performing Assets [NPA] accounts through

system generated reports.

To collect and analyze relevant data for reporting purposes to the Senior

management.

To assist officers in preparing recovery related reports/other relevant reports to be

furnished to Top Management at regular intervals.

To assist in various audit/statutory audit / RBI Audit / Accounting/Closing related

works.

To draft office notes related to various tasks assigned for perusal and approval of

delegated authority.

correspondences/online communication platforms etc. for collating requisite data for

recovery monitoring purposes and onward submission to senior management.

Organizing Teams Meeting

To assist in submission of periodical data to Regulator / Govt. Institutions / Statutory

Authorities.

To engage/follow up and co-ordinate with Other Verticals/Cells/Departments for

assigned tasks to ensure smooth functioning of work at ARV.

Any other task/instructions assigned related to Asset Recovery Vertical

Pre-requisites

Should have adequate working knowledge of Microsoft Word/Excel/PowerPoint 2016

and Advance Versions.

English

& Hindi languages. Should have basic knowledge of working with Microsoft

Outlook  Good communication skills both in Hindi and English Good drafting

skill.

Ability to demonstrate Team-work and work synergistically with other staff to achieve

organizational goals.

Preliminary knowledge about SARFAESI Act 2002, Debt Recovery Tribunal, and

National Company Law Tribunal/Lok Adalat.

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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