Customer Service Representative

About the Role Key Responsibilities - Provide accurate product/service information and resolve customer queries. - Maintain records of customer interactions and transactions in the CRM system. - Escalate unresolved issues to the appropriate department for further assistance. - Follow up with customers to ensure satisfaction and resolution. - Meet...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹11,600.00 - ₹21,401.14...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

Excellent communication needed in English and Hindi. - Education - Higher secondary - Experience - min 8 months BPO exp required. - Work Timing - 9am to 9pm rotational (No Night Shifts) - Week off -Rotational,6 days working. Typing Test -Min 25WPM/80% accuracy **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

**Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...

**need Only Freshers** **Core Responsibilities**: - **Responding to Customer Queries**: - Provide accurate information about products/services. - **Issue Resolution**: - Resolve product or service issues quickly and efficiently. - Escalate complex problems to the appropriate department or senior support. - **Customer Relationship Management (CRM)**: -...

*need Only FreshersCore Responsibilities:Responding to Customer QueriesHandle incoming calls, emails, chats, or social media inquiries.Provide accurate information about products/services.Issue ResolutionResolve product or service issues quickly and efficiently.Escalate complex problems to the appropriate department or senior support.Customer Relationship...

As a Sales Representative, you will be responsible for generating leads, building relationships with potential clients, and closing sales to meet and exceed targets. You will play a key role in driving revenue growth for the company and expanding our customer base. This position requires a proactive and results-driven individual with excellent communication...