Front Office Associate
2 weeks ago
Key Responsibilities:
- **Guest Assistance**:Welcoming guests, assisting with check-in and check-out procedures, verifying reservations, collecting payments, and issuing room keys.
- **Information Provision**:Providing information about hotel amenities, local attractions, and services.
- **Administrative Tasks**:Maintaining accurate records of guest information, room status, and reservations.
- **Coordination**:Coordinating with other departments, such as housekeeping, to address guest needs.
- **Problem Solving**:Responding to guest feedback and resolving issues in a timely and satisfactory manner.
- **Maintaining a positive guest experience**:Creating a positive first impression and ensuring a memorable stay for guests.
Skills Required:
- **Excellent Communication Skills**: Ability to communicate clearly and effectively with guests and colleagues.
- **Interpersonal Skills**: Ability to build rapport with guests and handle difficult situations professionally.
- **Attention to Detail**: Ability to accurately record information and maintain organized records.
- **Customer Service Skills**: Ability to provide excellent customer service and resolve issues effectively.
- **Problem-Solving Skills**: Ability to identify and resolve guest issues in a timely and efficient manner.
- **Computer Skills**: Proficiency in using computer systems for reservations, check-in/check-out, and other administrative tasks.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Front Office: 3 years (required)
**Language**:
- Hindi (preferred)
- English (required)
**Location**:
- Paharganj, Delhi, Delhi (required)
Work Location: In person
-
Front Office Manager
2 days ago
Paharganj, Delhi, Delhi, India Hotel Grand Godwin Full time ₹ 84,000 - ₹ 4,20,000 per yearJob SummaryAs a Front Office Manager, you will be responsible for overseeing all aspects of the front office operations to ensure exceptional guest service and satisfaction. You will play a key role in managing the front desk staff and maintaining a welcoming environment for guests.ResponsibilitiesManage and supervise front desk staff, including training and...
-
Front Office Associate
1 week ago
Delhi, Delhi, India imperativ hospitality Full time**Company Description** Bloom is a next-generation hospitality-tech platform that operates 50+ segment-leading hotels in India. With smart rooms and workspaces in sought-after locations, Bloom provides upscale stay experiences at affordable rates. Their integrated platform, BloomTechTM, leverages machine learning to automate workflows and ensure a...
-
Front Office Associate
2 weeks ago
Delhi, Delhi, India The Fern Residency, Vijayapura Full timeProvide exceptional customer service, manage front desk operations, and ensure a warm welcome for guests. Front Office Associates are the first point of contact for guests, setting the tone for a memorable stay. Check-in/Check-out: 1. Welcome guests, handle check-in/check-out procedures. 2. Assign rooms, issue keys, and explain hotel facilities. 3. Handle...
-
Front Office Coordinator
1 week ago
Delhi, India IVS School Of Design Full time**Front Office Coordinator** We are looking for a Office Coordinator to help with the organization and running of the daily administrative operations of the company. **Responsibilities of Front Office Coordinator includes**: - Organizing the office and assisting associates to optimize processes. - Sorting and distributing communications in a timely...
-
Front Office Associate
6 days ago
Delhi, Delhi, India SaltStayz Hospitality Pvt. Ltd. Full timeA Front Office Assistant's job description involves being the first point of contact for visitors and customers, managing the front desk, answering phones, handling administrative tasks, and providing excellent customer service. Key Responsibilities: - Reception and Customer Service: - Greet and assist visitors in a professional and friendly manner. -...
-
Front Office Supervisor
2 weeks ago
New Delhi, India The Metropolitan Hotel & Spa Full time**Job Summary** Company Profile: You can also though the links: **Responsibilities and Duties** Job Description: Front Office Supervisor - To attend to guests courteously and deal promptly with their requests and queries. - To have detailed information regarding arrivals and room requirements - To allocate rooms to all arriving guests - To maintain all...
-
Front Office Associate
5 days ago
Delhi, Delhi, India SaltStayz Hospitality Pvt. Ltd. Full time ₹ 1,60,000 - ₹ 2,40,000 per yearA Front Office Assistant's job description involves being the first point of contact for visitors and customers, managing the front desk, answering phones, handling administrative tasks, and providing excellent customer service.Key Responsibilities:Reception and Customer Service:Greet and assist visitors in a professional and friendly manner.Answer and...
-
Front Office Associate
4 days ago
Chanakyapuri, Delhi, Delhi, India Gravity Global Group Full time_APPLICATION INVITED ONLY FROM HOTEL/HOSPITALITY/CLUB/RESTAURANT INDUSTRY WITH RELEVANT EXPERIENCE_ **Purpose of the position/Job Description** As a Front Desk Associate, you will be the first point of contact for guests, helping, checking them in, and ensuring a positive experience. **Key Responsibilities** - Greeting and welcoming guests or visitors. -...
-
Front Desk Manager
1 week ago
Paharganj, Delhi-NCR, India Hotel Grand Godwin Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking a highly motivated and professional Front Office Manager to oversee the day-to-day operations of our hotel's reception area. The ideal candidate will have excellent English communication skills, strong leadership abilities, and a passion for delivering outstanding guest service. This role is key to creating a welcoming and smooth...
-
Front Office Manager
6 hours ago
Delhi, Delhi, India Marriott International, Inc Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob Description JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival...