CEO

**The position will report to Chairman and Board Of Directors in India**

**Location**:Mumbai

**Job Title**

Managing Director / CEO

**Job Purpose**

The MD is a pivotal leadership role responsible for steering the strategic direction and operational excellence of the company's domestic express distribution and supply chain business. Reporting to the Chairman & Board of Directors, the MD will oversee all aspects of the company's operations, driving sustainable growth, profitability, and customer satisfaction.

**Key Deliverables**:
**Financial**:

- Develop and execute strategies to achieve sustainable revenue growth and profitability targets for the domestic express distribution and supply chain business.
- Implement effective cost management strategies to optimize operational expenses, improve efficiency, and enhance profitability.
- Ensure accurate financial forecasting and budgeting to support strategic decision-making and resource allocation.
- Drive initiatives to enhance shareholder value through efficient capital allocation, investment decisions, and financial performance optimization.
- Identify new business opportunities within existing focus Industry sector and develop capabilities for potential high growth rate new industry sectors.

**Customer & Business Development**:

- Enhance customer satisfaction and loyalty by delivering exceptional service and maintaining strong customer relationships.
- Develop and implement customer-centric strategies to attract and retain key clients, driving revenue growth and market share expansion.
- Monitor customer feedback and market trends to identify opportunities for service enhancements, innovation, and differentiation.
- Develop business / SCM solutions for identified industry sectors like: Food/ Pharma/ Retail/FMCG/ Auto & Engineering, Chemical/ Consumer Durable and information technology.
- Establish robust customer engagement processes to address inquiries, concerns, and feedback promptly, ensuring high levels of customer satisfaction and retention.

**Process Focus**:

- Streamline and optimize business processes across all functions to improve operational efficiency, productivity, and agility.
- Implement best practices and standardized procedures to ensure consistency, quality, and compliance in service delivery.
- Foster a culture of continuous improvement and innovation to drive process optimization, cost savings, and operational excellence.
- Monitor key performance indicators (KPIs) and metrics to evaluate process effectiveness, identify areas for improvement, and drive continuous performance enhancement. People:

- Develop and nurture a high-performing team by providing inspirational leadership, coaching, and mentorship for domestic express distribution and supply chain business
- Foster a culture of collaboration, innovation, and accountability to empower employees to achieve their full potential and contribute to organizational success.
- Implement talent development programs and initiatives to attract, retain, and develop top talent within the organization, ensuring a pipeline of skilled professionals.
- Promote diversity, equity, and inclusion (DEI) initiatives to create a supportive and inclusive work environment that values and respects the contributions of all employees.
- The following CXOs and leaders will report to this incumbent: CFO, CHRO, CCO, CIO, COO, VP of Operations, and Director of Supply Chain.
- MBA from Tier 1 institution with proven track record of successful leadership and senior management experience in logistics/FMCG/Telecom or Consumer durable industry, with minimum 20 years of experience.
- Prior experience as a CEO, COO, or in a similar C-suite position, preferably in a publicly listed company.

Should have expertise in managing business operations specifically top line profit and ensure optimal utilization of resources.
- Strong business acumen, strategic thinking, and analytical skills, with the ability to drive business growth and navigate complex market dynamics.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
- Should have abilities in devising sales & marketing strategies to accelerate the business growth and align to organizations expansion strategies.
- Must have in-depth marketing experience spanning brand marketing, product management, demand planning & demand generation across assigned market.
- Demonstrated ability to lead and inspire teams, foster a culture of innovation and excellence, and drive organizational change and transformation.

Pay: ₹35,000,000.00 - ₹60,000,000.00 per year

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- 1. The position mandates experience of handling P&L (business revenue) of 1000 cr and above. Do you have this experience?

2. The position needs experience around creating shareholder value and management of board. D