Fleet Maintenance Executive

Position Summary: The SP Engagement Specialist will be responsible for building and

maintaining strong relationships with Service Providers (SPs) and ensuring that SP-related

processes, communication, and compliance are aligned with Lithium Urban Technologies’

policies. The role includes driving technology adoption, managing the SP lifecycle, supporting

city leads, tracking productivity, and providing regular reports on SP performance. The individual

will also focus on identifying gaps for improvement and supporting training initiatives to enhance

SP and operational efficiency.

Key Responsibilities:
1. Relationship Management:
○ Build and maintain strong relationships with Service Providers (SPs).

○ Address SP grievances while ensuring adherence to company policies and

procedures.

2. Technology Adoption:
○ Ensure 100% tech adoption in managing the SP lifecycle, including onboarding,

performance tracking, and other processes.

3. Communication and Safety:
○ Facilitate regular communication with SPs, operations teams, and ensure

alignment on process and safety standards.

4. SP Engagement & Strategy Development:
○ Develop and implement strategies for SP engagement activities and SP lifecycle

management.

5. City Lead Support:
○ Assist city leads with tasks related to SP management as per company

expectations.

6. Productivity and Planning:
○ Monitor and track SP productivity, assist in planning SP requirements, and

ensure optimal model utilization.

7. Attrition Monitoring:
○ Track SP attrition, analyze trends, and publish regular reports on the same.

8. Performance Reporting:
○ Present updates on SP performance, including incentives, penalties, behavioral

patterns, and engagement activities.

9. MIS and Payment Data Management:
○ Maintain full control of SP-related MIS (Management Information System) and

payment data.

10. Audit Support:
○ Support internal and external audits by providing necessary documentation, data,

and process understanding regarding SPs.

11. Process Improvement:
○ Identify process gaps and potential opportunities for improvement in SP

management and operations.

12. Compliance:
○ Ensure 100% adherence to SP-related compliance policies and guidelines.

13. Training and Development:
○ Develop a training calendar for SPs and operational employees, coordinating

with internal/external trainers for implementation.

14. SP Payments:
○ Ensure SP payments are processed accurately and on time, maintaining full

accountability for the process.

15. Market and Operational Awareness:
○ Stay informed about market trends related to SPs and basic operational

requirements.

16. Site Visits:
○ Conduct periodic site visits to strengthen relationships with SPs and gain insights

into their on-ground challenges and opportunities.

Qualifications:

- Bachelor’s degree in Business, Operations Management, or a related field.
- Experience in vendor or partner management, preferably in a logistics or transportation

environment.
- Strong communication and interpersonal skills.
- Proficient in data management and reporting tools.
- Ability to work in a fast-paced, dynamic environment.
- Knowledge of compliance and safety standards.

This role is crucial for ensuring smooth engagement with Service Providers and maintaining

operational efficiency within Lithium Urban Technologies.

Pay: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift

**Experience**:

- Fleet Maintenance: 2 years (required)
- Maintenance and Repair: 1 year (required)
- EV Industry: 1 year (preferred)

Work Location: In person