Customer Complaints and Escalations

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and timely response) Accurate and timely refund process handling Invalidating Pending orders in a timely manner Reconciling pre paid / credit SME Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

**Complaints - Nodal Escalations role For a Leading Bank**: - From 4 to 9 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** **Roles and Responsibilities** 1, Download complaints from CMS portal on daily basis 2. Upload quality and complete responses on CMS portal 3. Action all Advisories by representing them...

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Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Assist in creating ways for delivering excellent customer service to irate or problematic customers **Salary**: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Cell phone reimbursement - Leave encashment - Life insurance - Provident...

Escalation management executive to Grievance escalations. Manage and resolve customer complaints and issues promptly and effectively.Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach. Required Candidate profileMin2-3 yrs of experience in escalation management.Bachelor's degreeProven experience in...

**Key Responsibilities**: - Provide accurate information about products and services, including troubleshooting technical issues. - Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. - Handle customer complaints, provide appropriate solutions, and ensure resolution within the...

Urgent Hiring For international bpo (Escalation/ Complain management) Customer Service Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are India's leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for...