Complaints - Nodal Escalations Role for a Leading
7 hours ago
**Complaints - Nodal Escalations role For a Leading Bank**:
- From 4 to 9 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior
**Roles and Responsibilities**
**Roles and Responsibilities**
1, Download complaints from CMS portal on daily basis
2. Upload quality and complete responses on CMS portal
3. Action all Advisories by representing them to BO or arrange for resolution.
4. Liasoning for closure of complaint at BO level and attend reconcilication meetings along with business partners for effective representation and eventual closure in favour of the bank. Ensure preparation/ submission of compliance to the Actionable on the Minutes of the Meeting.
5. Conducting Out Reach programmes as advised by BO.
6. Attend Nodal Officer's meet and ensure preparation/ submission of compliance to the actionable on the Minutes of the Meeting.
7. Ensure NIL award for the bank.
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Regulatory GuidelinesNodalComplianceRBIComplaintsNodal EscalationsEducation
- UG:_Any Graduate
**Company Profile**:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Aakanksha Soni
- Contact Company:_SKILLVENTORY
- Telephone:_9039573222
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