Global Customer Chat Support

18 hours ago

Jaipur Rajasthan, India Ambitious Global services Full time

**International Customer Service Executive - Voice & Chat Process (Jaipur | Work from Office)**

**About the Organization**:
Join one of India’s most trusted **global business process outsourcing (BPO)** companies headquartered in **Jaipur**. We partner with international clients across the **US, UK, and Australia**, delivering high-quality customer experience solutions.

If you have excellent English communication skills and are looking to begin or advance your career in international customer support, this is your opportunity to work with a **leading global brand** in a **professional, growth-oriented environment**.

**Job Location**:
**Jaipur, Rajasthan (Work from Office)**

**Position Summary**:
We are looking for **International Customer Service Executives** for **voice and non-voice processes**. The role involves handling inbound and outbound communication with international customers, providing solutions, and ensuring high satisfaction levels.

**Primary Responsibilities**:

- Deliver prompt and accurate resolutions while maintaining professional communication.
- Document interactions and maintain detailed customer records.
- Meet defined performance metrics including quality, productivity, and customer experience.
- Work collaboratively in a result-driven and team-oriented setup.
- **Education**: Undergraduate or Graduate from any stream.
- **Skills Required**:

- Excellent English communication (verbal & written).
- Active listening, problem-solving, and customer empathy.
- Adaptable to rotational shifts and a fast-paced international process.

**Salary and Benefits**:

- **Salary**: ₹27,000 - ₹36,000/month (based on performance and experience).
- **Stay Assistance**: 14 days of **company-paid hotel accommodation** on joining.
- Paid training, attractive incentives, and career advancement programs.
- Health and wellness support, fun engagement activities, and reward programs.

**Career Growth Opportunities**:

- Fast-track promotion to senior roles (Trainer, Quality Analyst, Team Lead).
- Global exposure through international client interaction.
- Continuous learning and language enhancement programs.
- Stable, long-term career in international customer experience management.

**Selection Process**:

- HR Screening Call
- Final Round with Hiring Manager
- Offer Rollout within 48 Hours

**Why Choose Us**:

- Join a **reputed international BPO** with strong career development pathways.
- Build **global communication experience** in a professional setup.
- Work with a **young, dynamic, and diverse** team.
- Get the best **training, support, and growth opportunities** in the BPO industry.

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**Job Types**: Full-time, Permanent

Pay: ₹27,000.00 - ₹36,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- English (required)

Work Location: In person

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