Mnc Bpo Chat Support

8 hours ago

Jaipur Rajasthan, India Ambitious Global services Full time

**Customer Support Advisor - Global Voice & Chat Process (Work from Office | Jaipur)About the Company**:
Be part of a **top international BPO company** known for providing premium customer support to clients across **US, UK, and Australia**.
Our Jaipur office is growing fast, and we are hiring **Customer Support Advisors** who are fluent in English and ready to work in a dynamic global environment.

**Work Location**:
**Jaipur, Rajasthan (On-site)**

As a **Customer Support Advisor**, you’ll interact with international customers via **voice and chat channels**, provide assistance, resolve issues, and ensure positive customer experiences in every interaction.

**Key Duties**:

- Manage real-time customer interactions professionally through chat and calls.
- Troubleshoot and resolve customer concerns quickly and efficiently.
- Record, document, and update customer information in internal systems.
- Deliver high-quality service with accuracy and empathy.
- Contribute to team targets and maintain service-level commitments.

**Who Can Apply**:

- **Undergraduates or Graduates** from any discipline.
- **Excellent English communication skills** are mandatory.
- Comfortable working in **rotational shifts** and **from the Jaipur office**.

**Compensation & Benefits**:

- **Salary**: ₹27,500 - ₹37,000/month (based on communication and experience).
- **Relocation Bonus** + 14-day hotel stay for new joiners from outstation.
- Paid training and attractive performance incentives.
- Internal job promotions and international client exposure.

**Why Work With Us**:

- Work with a **leading international BPO brand** and global customer base.
- Continuous professional development and training.
- Transparent career growth structure and employee-first culture.
- Supportive leadership and healthy work-life balance.

**Interview Process**:

- HR Interview
- Communication & Process Round
- Final Evaluation
- Offer & Joining

**Career Growth Path**:
Start as a **Customer Support Advisor** → move to **Senior Advisor / Process Trainer / Quality Analyst** roles within 9-18 months based on performance.

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**Job Types**: Full-time, Permanent

Pay: ₹27,500.00 - ₹37,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- English (required)

Work Location: In person

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