Patient Services Associate

**Process Associate - Patient Calling / Customer Service** **Preferred Experience**: 1-3 years **Key job accountabilities**: - Responsible for attending patient calls and answering patient queries. - Developing and maintaining a detailed call database. - Responsible for making outbound calls as required. - Experience on Data Entry, Patients Collections,...

**Preferred Experience**: 1-6 years **Key job accountabilities**: - Knowledge of RCM and patient services. - Responsible for answering patient calls. Communicate respectfully and politely with all patients. - Maintaining detailed and accurate call notes for all inbound and outbound calls. - Professionally handle all inbound calls and resolve billing...

**Preferred Experience**: 2-6 years **Key job accountabilities**: - Responsible for attending patient calls and answering patient queries. - Communicate respectfully and politely with all patients. - Developing and maintaining a detailed call database. - Professionally handle all inbound calls and resolve queries as per TAT guidelines. - Responsible for...

Job Title:Medical Patient Services AdministratorLocation: Ludhiana & Mohali (Work from Office)Main Duties and ResponsibilitiesØ  To represent Medical in a professional manner at all times.Ø  To manage all patient correspondence regarding appointments and general enquiriesØ  To provide the highest levels of Customer Service to patients, colleagues,...

Preferred Experience: 1-5 years Desired Notice Period: Max 15 days (Sooner preferred) Shift Timings: 6:30 PM - 3:30 AM IST Office Location: i3Synergist, D-199, 6th floor, Phase 8B, Industrial Area, Mohali 160055 (Near Medpark Hospital) - Responsible for attending patient calls and answering patient queries. Communicate respectfully and politely with all...

Position: Customer Service Associate (Bengali Language) Location: Sahnewal, Ludhiana - Punjab 141120 **Salary**: ₹1.80 LPA (In-hand) Qualification: Diploma / Degree / Certification in Computers Skills Required: - Good communication and convincing skills in Bengali Experience: Fresher’s can apply Job Responsibilities: - Contact potential or...

This is a full-time on-site role located in Mohali district for a Patient Calling Team member at INFINITY RCM. The role involves contacting patients to schedule appointments, verify insurance information, and provide follow-up care instructions. Additionally, the team member will be responsible for maintaining accurate records and delivering excellent...

To guide the customer from their arrival at the hospital till their departure (right from check-in to check-out) - To serve as primary point of liaison and problem resolution if possible, else ensure that they meet the right person/authority in this matter - Prompt and courteous response towards the patients’/attendants’ routine needs, questions,...

**Description** **Key Responsibilities**: - **Call Handling**:Efficiently handle a high volume of incoming calls, providing timely and accurate responses to inquiries related to medical services, appointments, and procedures. - **Patient Support**:Assist patients with appointment scheduling, rescheduling, cancellations, and other service-related...

Job DescriptionJubilee Billing Services is hiring a Patient Calling Executive to handle US healthcare process calls.Responsibilities:Make patient calls for healthcare processAssist with patient queries in a polite and professional mannerMaintain accurate call records and documentationSupport billing team with patient-related updatesRequirements:Minimum 6...