Front Desk Officer

2 weeks ago

Gurgaon, India SourceGrids Consulting LLP Full time

Daily Operations:
 Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests & potential clients’ needs or queries

 Handles all telephone calls in a professional & efficient manner which includes exuding a cheerful and clear tone

 Responsible for managing the office unit & PABX system setup and requests for all clients

 Organizes postage and document courier services, handle mail, incoming & outgoing deliveries

 Coordinates conference room bookings, refreshments for meetings and other special arrangements

 Handles all secretarial and administrative duties for clients, as requested

 Performs check in & check out process for all clients

 Conduct up-selling and cross-selling to maximize revenue

Job Requirements:
 A minimum of two years customer service and administrative experience gained either in a Hotel Front Desk/Club Floor environment

 Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes

 Good team player with a positive attitude and ability to work under pressure, juggling a variety of tasks

 Fluency in English and another mainstream local language, depending on location

 Good telephone manner and ability to perform secretarial tasks under deadlines

 Able to handle correspondences and inquiries

 Knowledge of Microsoft Word, Excel, & PowerPoint

 Able to work overtime occasionally

**Salary**: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have previous experience in Hospitality/Front Desk?

**Speak with the employer**

+91-XXXXXXXXXX

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