Assistant Front Desk Manager

22 hours ago


Gurgaon, Haryana, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

We are looking for a skilled Assistant Front Desk Manager to join our team in the hospitality industry. The ideal candidate will have 6-10 years of experience.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Supervise and coordinate front desk staff activities to maintain high customer service standards.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Coordinate with other departments to ensure efficient room preparation and guest services.
  • Maintain accurate records of guest transactions and interactions.
  • Implement effective strategies to enhance guest satisfaction and loyalty.

Job Requirements

  • Proven experience in front desk management or a related field.
  • Strong knowledge of hotel operations, including front office procedures and protocols.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in using computer systems and software applications relevant to front desk operations.
  • Strong problem-solving and analytical skills.


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