
Assistant Front Desk Manager
16 hours ago
We are looking for a skilled Assistant Front Desk Manager to join our team in the hospitality industry. The ideal candidate will have 6-10 years of experience.
Roles and Responsibility
- Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
- Supervise and coordinate front desk staff activities to maintain high customer service standards.
- Handle guest complaints and resolve issues professionally and courteously.
- Coordinate with other departments to ensure efficient room preparation and guest services.
- Maintain accurate records of guest transactions and interactions.
- Implement effective strategies to enhance guest satisfaction and loyalty.
Job Requirements
- Proven experience in front desk management or a related field.
- Strong knowledge of hotel operations, including front office procedures and protocols.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in using computer systems and software applications relevant to front desk operations.
- Strong problem-solving and analytical skills.
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