Support Executive

7 days ago


Vikhroli Mumbai Maharashtra, India Client of Resource Capital Full time

Hiring for a B2B Digital Platform Company.

Designation - US Support Executive

Location - Vikhroli

Graduates with minimum 1 year experience in US process is mandatory.

Should be good in communication skills

Job Profile
- Attending inbound calls from customers on the support numbers.
- Maintain quality parameters and provide accurate information related to the query asked by customer.
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Pay: ₹20,000.00 - ₹45,000.00 per month

Shift:

- Night shift
- US shift

Work Days:

- Monday to Friday
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (preferred)

Work Location: In person



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