Sales Executive

**Full job description**

**Job Title: Sales Executive**

**Job Location: Aundh, Pune**

**1) Lead Management**
- Efficiently manage incoming leads from various channels such as website inquiries, social media, referrals, and walk-ins.
- Maintain a centralized database of leads, in Zoho CRM ensuring accurate and up-to-date information.
- Prioritize leads based on initial communication.

**2) Parent Communication**
- Initiate and maintain regular communication with parents who have expressed interest in enrolling their children.
- Address any inquiries or concerns promptly and professionally, providing detailed information about the academy's programs, curriculum, and facilities.

**3) Scheduling Trial Class**
- The potential to join and follow up promptly to schedule trial classes. Reach out to the leads via message or call to understand their requirement, communicate about your academy, and finally book the trial.
- Follow up with the parent and schedule a trial on an agreed date. Communicate trial class details to the instructors and operations team.
- Update CRM with trial class details.

**4) Trial Class Feedback Collection**
- Gather feedback from the instructor about trial classes to share feedback with the parent understand their experience and address any concerns or preferences.
- Document feedback in CRM systematically for future reference and improvement of trial class experiences.

**5) Follow-Up Strategy**
- Implement a structured follow-up strategy to nurture leads and encourage them to attend trial classes and follow up to join after the trial class.

**6) Initial Enrollment Process**
- Explain the offers, rules and regulations and providing assistance with payment procedure.
- Ensure a smooth transition from trial class to enrollment, addressing any questions or obstacles along the way.

**7) Relationship Building**
- Build strong relationships with parents and students by demonstrating genuine interest and empathy.
- Foster a positive and supportive atmosphere, reflecting the values and ethos of the dance academy.

**8) Sales Reporting and Analysis**
- Generate regular reports on lead generation, trial class attendance, and conversion rates.
- Analyze sales data to identify trends, opportunities, and areas for improvement in the sales process.

**9) Collaboration with Marketing**
- Attend meetings between Marketing and operations team to provide feedback and understand the marketing strategies.

**10) Continuous Learning and Development**
- Stay updated on industry trends, best practices, and competitor activities related to sales and customer acquisition.
- Continuously seek opportunities for professional development and skill enhancement to excel in the role.

**Competency and Attribute List for the Sales Role**

**1) Skills**
- Fluency in English
- Communication Skills
- Persuasion skills
- Presentation skills in product and services
- Rapport building skills
- Telephone etiquette
- Empathy and listening skills
- Time management
- Questing Skills
- Computer Skills

**2) Knowledge**
- Microsoft, Word, Excel, CRM
- Consumer Behavior
- Sales Techniques

**3) Self Image**
- Confidence
- Professionalism
- Ethical conduct
- Resilience
- Self Motivation
- Go-getter

**4) Traits**
- High energy
- Persistent
- Empathy
- Team Player
- Attention to detail
- Willingness to learn
- Honest

**5) Motives**
- Desire to create impact
- Goal Orientation
- Career growth
- Commitment to Excellence

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven track record of success in sales, with a minimum of 2 years of experience in a similar role.
- Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.
- Excellent negotiation and closing skills, with a focus on delivering results.
- Self-motivated and target-driven, with a proactive approach to problem-solving.
- Ability to work effectively both independently and as part of a team.
- Proficiency in MS Office and CRM software.

**Working Schedule**:

- Monday to Saturday
- 10:00 am to 6:30 pm

About PAMTOES ACADEMy:
Located in Pune, PAMTOES was founded to offer quality dance education in an atmosphere that positively supports and promotes a genuine classical, contemporary, and western dance forms. We are an Affiliated Performing Arts Academy to RAD (Royal Academy of Dance UK) and RSD (Ready Set Dance, Australia). Pamtoes Academy is one of the top-rated dance studios in the country.

We pride ourselves on the in-depth training and experience of our instructors and professional dancers. We maintain a substantial value on preserving, disseminating, and enriching dance culture to children
- starting from the age of 1.5y to teens. We keep our classes small to foster personalized and focused instruction for every student.

We have 300+ students currently training with us in our four locations in PUNE. This is our 9th year of existence. We are looking for lik