Associate Business Support

2 weeks ago

Thiruvananthapuram Kerala, India Experion Technologies Full time

**Job Location**:Trivandrum

Experience

3 Years

Job Purpose
- To drive top-of-the-funnel growth by leveraging proven telecalling expertise to identify, engage, and qualify prospects across international markets (UK/US/AUS). The role is responsible for consistently generating leads, building a strong sales pipeline, and securing first-level appointments for the sales team—serving as the first point of contact in Experion’s customer acquisition journey and playing a critical role in supporting revenue generation.

Job Description /

**Responsibilities**:

- Initiate outbound calls to cold contacts within the UK/AUS/US time zones.
- Effectively communicate and market our IT services, products, & product partnerships.
- Convert cold contacts into potential leads and set up appointments.
- Maintain organized records of contacts, leads, and appointments using Excel or CRM tools.
- Maintain consistent and quality communication with internal stakeholders.
- Meet lead & pipeline targets and enhance brand visibility within assigned territories.
- Work closely with marketing, sales, & pre-sales team to move potential leads through the sales funnel.
- Stay flexible and adapt to evolving market conditions and customer needs to optimize sales outcomes.

Job Specification / Skills and Competencies
- Minimum of 3 years of Tele-calling/sales experience in the UK/AUS/US Process.
- Strong command of English.
- Experience in the IT services industry is preferred.
- Strong customer acquisition & sales skills.
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Strong analytical and problem-solving skills.
- Ability to manage multiple tasks, prioritize, and meet deadlines.
- Ability to overcome objections.
- A self-starter and a go-getter.

Any Additional Information/Specifics
- To adhere to ISMS policies and procedures.

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