Customer Service Executive

1 week ago


Salt Lake Kolkata West Bengal, India Banshi Professional & Management Services Private Limited Full time

**Key Responsibilities**:

- Explain legal procedures, timelines, and required documents
- Generate and qualify leads by reaching out to potential clients
- Coordinate with legal teams and update clients on case progress
- Follow up for documents and ensure timely issue resolution
- Maintain accurate records and prepare reports on leads and client interactions

**Key Skills Required**:

- Excellent verbal communication (Bengali, Hindi and English)
- Basic understanding of legal services or terminology
- Patience, empathy, and ability to handle sensitive issues
- Proficiency in MS Office
- Strong organizational and follow-up skills

**Qualifications**:

- Minimum Qualification: 12th Pass
- 0-2 years of experience in customer service or legal support
- Freshers with good communication skills are welcome

Share your Resume at 6290373420

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 13/07/2025
Expected Start Date: 14/07/2025



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