Customer Support Executive Female

6 days ago

Ahmedabad Gujarat, India Kinetic Resources Full time

Employment Type: Full-Time

Key Responsibilities:

- Handle inbound and outbound customer calls effectively
- Resolve customer queries, complaints, and service issues
- Document all interactions and escalate unresolved issues when needed
- Ensure customer satisfaction and maintain a high service quality standard

Requirements: Minimum educational qualification: Graduation
- Minimum 1 year of experience in a customer service role (voice or non-voice)
- Excellent communication skills in English, Hindi, and regional language (Gujarati preferred)
- Good listening skills and ability to remain calm under pressure
- Basic computer knowledge and typing skills

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Application Question(s):

- Current CTC?
- Expected CTC?
- Notice Period?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

Work Location: In person

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