Customer Support Executive

4 days ago

Bodakdev Ahmedabad Gujarat, India Synchron Global One Source Pvt Ltd Full time

This hot job below is in **URGENT HIRING** status.
- **Join Our Team**_
- **Begin and grow your career with the best opportunity any a beginner and experienced can dream to find**_
- **Synchron Global is looking for a Customer support executive for Ahmedabad **_

**Job Title**:Customer Support Executive**
- Coordinate with customer for RFQ, orders, payments and shipments
- Coordinate with logistics and share shipment tracking with customers
- Report preparation and analysis
- Enter RFQs and orders in ERP, verify details and coordinate with Sourcing & PM teams
- Prepare quotations and resolve discrepancies between orders and quotes
- Track order status, delivery dates (EDA), and follow up on delays
- Maintain order logs, inventory status, and update MIS reports
- Assist in handling customer complaints or rejections by coordinating with relevant departments.

**Skills Required**:

- Strong communication skills
- Proficient in MS Excel (VLOOKUP, Pivot Tables)
- Familiarity with ERP/CRM systems
- Good at coordination and follow-ups
- Marathi language proficiency is a plus
- **Ready for Immediate Joining**
- Experience required
- 0 up-to 1 year

**What we offer**:

- 5 Days Working (Monday to Friday)
- Adequate Tools, Resources & Infrastructural support
- Flexible Timings
- Health Insurance Policy
- Birthday Leave
- Accident Policy
- Term Plan
- Period Leaves for Female employees
- Maternity Leaves
- Paternity Leave

&
A collaborative and supportive work environment

**Application Process**:
**THANK YOU & GOOD LUCK **

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Are you well versed with preparing reports in excel

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales coordination: 1 year (required)

**Language**:

- English (required)
- Marathi (required)

Work Location: In person

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