Customer Support

**Experience: 2 to 7 Years** **Location: Ahmedabad** **Work From Office Only** **Job description**: - To solve the queries of the customer via Mail, Chat & Web Call. - No Sales process is required - To provide the best resolution to the customers. - To work with the software technical team(if required) to resolve the customer problem - Proficient in...

Attend to customer queries (Call & messages) and resolve them. - Call registered users to guide them in using the tools of the app - Call user using App service for feedback ad guide them in using new features - Monitor & execute product orders, dispatch and post delivery follow up - Identify the tools requiring assistance & difficulties faced by the user...

Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customer’s query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5....

**Techno infonet** has Urgent Requirement of Software Service & Support/Technical support/Desktop support Engineer/ERP Implementation/ERP Training/ERP Support/ERP Troubleshooting/ERP User Administration/ERP Consultation/ERP Functional Support/ERP Technical Support/ERP Bug Fixing 1. Job Location is Ahmedabad - Gujarat 2. Software Support / Service Experience...

As a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your role is crucial in maintaining customer satisfaction and fostering long-term relationships with our clientele. You will work closely with various departments to address...

What you will do - Work closely with customers to understand their measures of success and identify areas for improvement - Troubleshoot technical queries to identify issues in order to provide complete information and resolution to customers - Collaborate with other departments, such as sales, technical support, and product development, to address customer...

Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining service features, or guiding customers through processes. - Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively....

Customer support executive will be taking care of the online support system of TringMe. He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction. He or she will also be tasked with providing support to other...

Greetings from **Currently**! We are urgently seeking a **Customer Support Executive (Intern)** to join our dynamic team in the Social Media Industry at Ahmedabad. **Experience Level**: Intern As a **Customer Support Intern**, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction....

**About Us**: Devotion Corporate Services is committed to delivering exceptional service and solutions to the clients who wants company formation or PRO related services. We are looking for a dedicated and customer-focused professional to join our team as a Customer Support Representative. **Key Responsibilities**: - Serve as the first point of contact for...