Customer Support Associate
2 days ago
Attend to customer queries (Call & messages) and resolve them.
- Call registered users to guide them in using the tools of the app
- Call user using App service for feedback ad guide them in using new features
- Monitor & execute product orders, dispatch and post delivery follow up
- Identify the tools requiring assistance & difficulties faced by the user and share user feedback with team to improve user experience
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,429.25 - ₹17,450.42 per month
**Benefits**:
- Paid sick time
- Paid time off
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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