Customer Support Associate

1 day ago


Ahmedabad, Gujarat, India OMSGURU Solutions PVT Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title
: Customer Support Associate

Job Location
: Bopal, Ahmedabad

Job Type
: Full-time

About the Company
:

OMSGuru
is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over happy clients who use our services. OMSGuru is built with single goal in mind: to help big & small sellers and retailers manage their back-end business operations with ease.

Job Summary
:

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.

Key Responsibilities
:

  • Understand OMSGuru platform and it's functioning thoroughly
  • Support our existing clients via Chat, Phone, Email & Tickets.
  • Help onboard new clients onto our system
  • Respond promptly and professionally to customer inquiries in person, by telephone, or by email
  • Maintain an updated knowledge of the organization's products, services, and customer service policies
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any questions they may have.
  • Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Skills and Qualifications
:

  • Excellent communication
  • Fluent in Hindi & English
  • Working knowledge of Microsoft Excel
  • Typing Speed of minimum 30 Words Per Minute
  • Outspoken personality (someone who likes to talk with people)

Education
:

  • Any Graduate

Salary
: For Fresher)

For Experience)

How to Apply
:

Please send your resume on 



  • Ahmedabad, Gujarat, India KeyCMS Full time ₹ 84,000 - ₹ 4,20,000 per year

    Job Title: Customer Support Associate Location: Ahmedabad, Gujarat Job Type: Full-Time Salary: Up to ₹25,000 per month Experience: Freshers are welcome to applyAbout the RoleWe are looking for a Customer Support Associate to join our growing team in Ahmedabad. In this role, you will be the first point of contact for our customers, providing excellent...


  • Ahmedabad, Gujarat, India OMSGURU Solutions PVT Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Job Title: Customer Support AssociateJob Location:Ambli bopal, Ahmedabad.Job Type: Full-timeAbout the Company:OMSGuru is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over happy...


  • Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for a compassionate Customer Service Associate to support the UK healthcare market. The role involves managing high-volume inbound calls from healthcare professionals and hospitals, resolving queries, addressing concerns, and ensuring a smooth caller experience.Job Title: Recruiter (Customer Service Associate)Working Days: 5 DaysLocation:...


  • Ahmedabad, Gujarat, India Interactive Manpower Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Overview:We are seeking a dedicated and compassionate Customer Service Associate to join our team, with a specific focus on supporting the UK healthcare market. This role involves handling a high volume of inbound calls from healthcare professionals, including Doctors, Nurses, Allied Health Professionals (AHP), Healthcare Assistants (HCA), and hospitals....


  • Ahmedabad, Gujarat, India OMSGuru Solution Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Understand OMSGuru platform and it's functioning thoroughlySupport our existing clients via Chat, Phone, Email & Tickets.Help onboard new clients onto our systemRespond promptly and professionally to customer inquiries in person, by telephone, orby emailMaintain an updated knowledge of the organization's products, services, and customerservice...


  • Ahmedabad, Gujarat, India OMSGuru Solutions Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Understand OMSGuru platform and it's functioning thoroughlySupport our existing clients via Chat, Phone, Email & Tickets.Help onboard new clients onto our systemRespond promptly and professionally to customer inquiries in person, by telephone, orby emailMaintain an updated knowledge of the organization's products, services, and customerservice...


  • Ahmedabad, Gujarat, India Asite Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We at Asite are looking to fill a number of key roles in our head-office team, based in Ahmedabad.If you are looking forward to a progressive career, join A-team- Asite.Position- Customer Support AdvisorExperience- 0-5 yearsRequired skills :-1) Excellent communication skills - verbal and written.2) Basic familiarity with Microsoft applications.3) Should be...


  • Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...


  • Ahmedabad, Gujarat, India Microvista Technologies . Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    About MicrovistaMicrovista Technologies Pvt. Ltd. is a premier software company with a global delivery engine that houses a team of highly inspired, creative, talented, and dedicated professionals, who leverage best practices, proven expertise, and resources to deliver the best-in-class services and products to our clients. We, at Microvista, are committed...


  • Ahmedabad, Gujarat, India Mangalam Information Technologies Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Opportunity: International Voice Process(Customer Support profile)Company: Mangalam Information Technologies Pvt LtdWebsite: Location: AhmedabadExperience: 25 Years | ISO Certified | 800+ Employees | "Great Place to Work" CertifiedJob Profile:Position: Associate / Customer Support (Night shift)Shift Timing: 6:30 PM to 3:30 AM OR 9:00 PM to 6:00 AMKey...