Customer Support Executive

2 days ago

Vadodara Gujarat, India Analytical Technologies Limited Full time

**Job Title: Customer Support Executive**

**Location**: Vadodara, Ahmedabad

**Employment Type**: Full-time

**Job Summary**: As a Customer Support Executive specializing in field sales, you will be responsible for providing exceptional customer service and support to our clients in their respective territories. You will work closely with the field sales team to ensure seamless customer interactions, handle inquiries, resolve issues, and facilitate the sales process. Your role will be pivotal in maintaining high customer satisfaction levels and supporting the overall sales objectives of the company.

**Key Responsibilities**:

- Conducting regular visits to clients and prospective customers within assigned territories.
- Providing on-site support and product demonstrations to customers.
- Responding promptly to customer inquiries and concerns related to products or services.
- Collaborating with the field sales team to assist in achieving sales targets and objectives.
- Building and maintaining strong relationships with customers to foster loyalty and retention.
- Collecting feedback from customers and reporting insights to the sales and product teams.
- Handling administrative tasks such as processing orders, preparing reports, and maintaining customer records.
- Participating in sales meetings and training sessions as required.
- Ensuring compliance with company policies and procedures during all customer interactions.

**Requirements**:

- Proven experience in customer support or a related field, ideally with exposure to field sales environments.
- Excellent communication and interpersonal skills, with the ability to build rapport quickly.
- Strong problem-solving skills and a proactive approach to customer issues.
- Ability to work independently and manage time effectively in a dynamic environment.
- Willingness to travel within assigned territories as needed.
- Familiarity with CRM software and basic office tools (e.g., MS Office).
- Willing to work in field.
- High school diploma or equivalent; B.sc, M.sc, (Math's, Physics) or any bachelor’s degree preferred.

**Additional Information**:

- Competitive salary and benefits package offered.
- Travel expenses will be reimbursed as per company policy.
- Freshers can apply

**ANALYTICAL TECHNOLOGIES LTD.**

Speak with the employer +6358954309(HR DEPARTMENT)

**Job Types**: Full-time, Fresher, Permanent

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Support Executive

    2 weeks ago

    Vadodara, Gujarat, India AMATEC Full time

    Job Title: Customer Support Executive **Location**: Alkapuri, Vadodara **Working Hours**: 10:00 AM to 7:00 PM **Salary**: ₹12,000 - ₹15,000 per month **Key Responsibilities**: - Answer incoming customer calls and respond to inquiries politely and professionally - Take regular customer feedback - Resolve customer complaints and issues effectively and...

  • Customer Support Executive

    2 weeks ago

    Vadodara, Gujarat, India Analytical Technologies Limited Full time

    **Job Title: Customer Support Executive** **Location**: Vadodara, Ahmedabad **Employment Type**: Full-time **Job Summary**: As a Customer Support Executive specializing in field sales, you will be responsible for providing exceptional customer service and support to our clients in their respective territories. You will work closely with the field sales...

  • Customer Support Executive

    1 week ago

    Vadodara, Gujarat, India Maxicus kochartech Full time

    Open Position: Customer Care Executive Job Role: As a Customer Support executive, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Provide superior Customer Experience through Call. Offer accurate, valid, and complete...

  • Customer Support Executive

    2 weeks ago

    POR, Vadodara, Gujarat, India EXPEL PROSYS PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    *Job Opening: After Sales & Service - Customer Support ExecutiveLocation: XL Plastics Machinery Pvt. Ltd. R.S. No. 442–452, NH-08, Behind Galaxy Hotel, Por – 391243, Vadodara District, GujaratIndustry: Machinery ManufacturingJob Type: Full-TimePosition: After Sales & Service - Customer Support ExecutiveEducation: Diploma in Mechanical Engineering / BBA /...

  • Customer Support Executive

    1 week ago

    Vadodara, Gujarat, India Maxicus kochartech Full time

    **Open Position**: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. **Key Responsibilities**: Provide superior Customer Experience through Call/Chat. Offer accurate, valid,...

  • Customer Support Executive

    5 days ago

    Vadodara, Gujarat, India Maxlink IT Solutions Full time

    **Job Category**:customer support **Job Type**:Full Time **Job Location**:Vadodara **Key Responsibilities**: - Product Knowledge: Possess a deep understanding of the company’s products or services, including features, benefits, and troubleshooting techniques. - Problem-Solving: Diagnose and resolve customer issues in a timely and efficient manner,...

  • Customer Support Executive

    5 days ago

    Vadodara, India Ecommex Sourcing Pvt Ltd Full time

    **Job description**: This is a full-time on-site role located in Vadodara for a Customer Support Executive. The role involves providing customer satisfaction and support including online support to clients, resolving technical issues, and providing technical support to customers via chat and mail. **Responsibilities**: - Communicate with customers for...

  • Customer Support Executive

    2 days ago

    Vadodara, India KT Automation Pvt Ltd Full time

    Customer Support Executive This job is in the technical department, which means interest in electronics will help. Customer Support Handling - Through Phone - Through Visitors - Through Other Departments Escalation of Service Request Installation Scheduling & Cordination Man Power Scheduling Sub contractors for Service & Installation Store...

  • Customer Service Representative

    2 days ago

    Vadodara, Gujarat, India CDT Software and support Full time

    **Job Type**: Full-time **Location**:Vadodara **Shift**:5:30 PM - 1:30 AM** **About Us**: CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services. **Job Role**: We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers,...

  • Customer Support Representative

    1 week ago

    Vadodara, Gujarat, India Maxicus kochartech Full time

    **Open Position**: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. **Key Responsibilities**: Provide superior Customer Experience through Call/chat. Offer accurate, valid,...