Customer Support Representative

5 days ago

Vadodara Gujarat, India Maxicus kochartech Full time

**Open Position**: Customer Care Executive

Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods.

**Key Responsibilities**:
Provide superior Customer Experience through Call/chat.

Offer accurate, valid, and complete information using appropriate methods and tools.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Collaborate with team members and customer service teams to ensure a superior customer experience.

Follow the company’s communication procedures, policies, and guidelines consistently.

Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

**Minimum Qualifications & Requirements**:
Basic and Good communication skills are required.

12 th pass /Graduates can apply.

Rotational 9 hour shifts

6 days working, 1 week off.

**Salary**: (per month) 15k to 21k ctc

Working Mode: Work from Office

Location: Manjalpur Vadodara

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6239438782

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