Anonymous | Customer Support Representative | vadodara

6 days ago


vadodara, India Anonymous Full time

ONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply


Job Timing

Multiple shifts available details will be shared during initial screening if you are shortlisted.


Job Brief

Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

 

 

Key Responsibilities

 

· Manage large amounts of incoming calls

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

· Take the extra mile to engage customers

• Reporting to the line manager


Requirements

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Strong hold on using computer and learning new software
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Graduation in any field
  • 1-3 years of experience


Work from Office only and Candidates should be in Baroda or willing to relocate

Contact Ms. Komal Shejekan- +917777903801



  • Vadodara, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...


  • vadodara, India Anonymous Full time

    About us We are a fast-growing technology company focused on empowering the care and medication sector with technology. We are a team of talented, caring, and ambitious individuals who are committed to making a difference in care. Our ecosystem connects pharmacies, care homes, and doctors to improve the lives of many. There has never been a better time to...


  • Vadodara, Gujarat, India Nexthire Full time

    **Job Brief** Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to...


  • Vadodara, Gujarat, India Paradise Technology Full time

    **Job description** **Job Title**: Customer Support Representative **Company**: Mr. Technology **Location**: Vadodara **Salary**: ₹10,000 to ₹20,000 per month **Languages Preferred**: English, Gujarati, Hindi **Contact**: 7572991299 - Call potential and existing customers to promote products and services. - Answer customer questions and help resolve any...


  • Vadodara, Gujarat, India Paradise Technology Full time

    **Job description** **Job Description: Customer Support Representative (Work from Home)** **Company**: Mr. Technology **Salary**: ₹12,000 to ₹20,000 per month **Languages**: English, Gujarati, Hindi **Contact**: 7572991299 **Job Overview**: - Work on Saturday, Sunday, Monday, Tuesday, and Wednesday. - Enjoy two days off on Thursday and Friday. - Work...


  • Vadodara, India Conscience Full time

    **Responsibilities** - Greet and direct customers. - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions about specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...


  • Vadodara, India Conscience Full time

    **Responsibilities** - Greet and direct customers. - Provide accurate information (e.g. product features, pricing and after-sales services) - Answer customers’ questions about specific products/services. - Conduct price and feature comparisons to facilitate purchasing. - Cross-sell products. - Ensure racks are fully stocked. - Manage returns of...


  • Vadodara, India Karizma Konnect Full time

    Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation...


  • Vadodara, Gujarat, India cyber hospitality private limited Full time

    **Qualifications** - Freshers to 6 months - Excellent English communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment **Shift**: Night Shift (5 working days) **Requirement** - The day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction. - The Customer...


  • Vadodara, India Maxicus kochartech Full time

    Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...


  • Vadodara, Gujarat, India Maxicus kochartech Full time

    Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Provide superior Customer Experience through Call. Offer accurate, valid, and complete information using appropriate methods and...


  • Vadodara, India cyber hospitality private limited Full time

    Job Type - Onsite (Work From Office) - Location - Vadodara - Experience - Fresher - 1 Year - Good With English. - Willing to work in Night Shift. **Salary**: ₹9,000.00 - ₹15,000.00 per month Schedule: - Night shift Ability to commute/relocate: - Vadodara, Gujarat: Reliably commute or planning to relocate before starting work...


  • Vadodara, India cyber hospitality private limited Full time

    Job Type - Onsite (Work From Office) - Location - Vadodara - Experience - Fresher - 1 Year - Good With English. - Willing to work in Night Shift. **Salary**: ₹9,000.00 - ₹15,000.00 per month Schedule: - Night shift Ability to commute/relocate: - Vadodara, Gujarat: Reliably commute or planning to relocate before starting work...


  • Makarpura, Vadodara, Gujarat, India Maxicus kochartech Full time

    Open Position: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Offer accurate, valid, and complete information using appropriate methods and...


  • Alkapuri, Vadodara, Gujarat, India Travel hub ltd Full time

    As a Customer Support Representative working UK shift hours, you'll be pivotal in ensuring our customers receive outstanding service and assistance. You'll handle inquiries, resolve issues, and provide support across various channels. - Strong communication skills, both verbal and written. - Customer service mindset with a focus on problem-solving. - Ability...


  • Vadodara, Gujarat, India Maxicus Kochartech Full time

    Open Position: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Offer accurate, valid, and complete information using appropriate methods and...

  • Sales Representative

    1 month ago


    Chhani, Vadodara, Gujarat, India CDT Software and support Full time

    **Job Title**: Sales representative **Location**: Vadodara **Salary**: Up to ₹25,000 per month (based on interview) **Job Type**: Full-time **Shift Hours**: 5:30 PM to 1:30 AM **Company Description**: At CDT Software and Support, we specialize in optimizing business operations and fostering growth with customized solutions. Our range of services...


  • Manjusar, Vadodara, Gujarat, India Maxicus Kochartech Full time

    Open Position: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. Key Responsibilities: Offer accurate, valid, and complete information using appropriate methods and...


  • Vadodara, India Ceorra Technologies Private Limited Full time

    Build and utilize your skill-set of speaking to Senior Management representatives across the globe - Utilize your research skills on platforms like Linked-in - Study and understand our project-survey requirements - You will operate in a fast paced and target oriented environment which in turn will help you build lifelong skill sets. - Call and conduct Market...


  • Vadodara, Gujarat, India Nexthire Full time

    **Job Brief** Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to...