Customer Support Representative
4 weeks ago
ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Key Responsibilities· Manage large amounts of incoming calls· Identify and assess customers’ needs to achieve satisfaction· Build sustainable relationships and trust with customer accounts through open and interactive communication· Provide accurate, valid and complete information by using the right methods/tools· Meet personal/customer call handling quotas· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution· Keep records of customer interactions, process customer accounts and file documents· Follow communication procedures, guidelines and policies· Take the extra mile to engage customers• Reporting to the line managerRequirements- Proven customer support experience or experience as a client service representative- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Strong hold on using computer and learning new software- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively- Graduation in any field- 1-3 years of experienceWork from Office only and Candidates should be in Baroda or willing to relocateContact Ms. Komal Shejekan-
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Customer Support Representative
7 days ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
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Customer Support Representative
3 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
4 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
1 week ago
vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer support representative
3 days ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Camascope-Customer Support Representative
2 weeks ago
Vadodara, India Nexthire Full timeJob Description-Customer Support Representative ONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing If you are shortlisted, multiple shifts available details will be shared during initial screening. Job Brief The Customer Support Representative will act as a liaison, provide service information, Representatives and...
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Customer Support Representative
2 weeks ago
Vadodara, India Darshan Soft-Tech Full time**About Us** A group that has been involved in eCommerce since 2002. With offices in the UK, India, Australia, and New Zealand, we have organically built a strong portfolio of online businesses and a host of recognisable brands. Our India offices are in Vadodara and Hyderabad and provide us with a suite of functions that include web production, marketing,...
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Camascope-Customer Support Representative
2 weeks ago
vadodara, India Nexthire Full timeJob Description-Customer Support RepresentativeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingIf you are shortlisted, multiple shifts available details will be shared during initial screening.Job BriefThe Customer Support Representative will act as a liaison, provide service information, Representatives and resolve...
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Customer Support Representative
1 day ago
Vadodara, India Investment Banking & Private Equity Institute® (IBPEI) Full timeAre you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and...