Intern - Orm

Job Title: ORM ExecutiveLocation: Span Communications – Delhi Office Job Description:We are looking for an ORM Executive to manage and protect the online reputation of our clients. The role involves monitoring digital platforms, addressing customer feedback, and ensuring positive brand perception across online channels. Key Responsibilities: Monitor social...

**About the Role**: **Key Responsibilities**: - **Monitor** brand mentions, reviews, and conversations across all social media platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.), forums, review sites, and other digital touchpoints. Online response management queries - **Respond** promptly and professionally to customer comments, reviews, and...

Division: - ORM- Responsibilities: - I. YOUR ROLE Develop an in-depth understanding of brands assigned, in order to ideate, manage and deliver optimum output in conjunction with all internal and external teams. Seamlessly communication with all stakeholders and a knack for creative writing is key to the role. II. YOUR RESPONSIBILITIES- Monitoring the social...

Addressing real-time negative responses. - Ensuring all complaints are tracked on social media. - Coordinating with internal teams to ensure timely delivery on daily monitoring reports, press release trackers. - Use of forums and social media to seed positive content for better ORM. - Should be able to manage a tight grip of the ORM operations. - Escalate to...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

Manage and resolve variety of customer requests - Educate customer about product features and assist in troubleshooting the issue related to it - Asking questions to understand customer requirements and provide feedbacks and inputs to relevant stakeholders. - Analyze data and present trends to internal stakeholders - Graduate with excellent fluency in...

We are looking for SEO Intern Execute successful SEO jobs / tasks for assigned properties to maximize search engine visibility, traffic and conversions. Taking keywords positions on Google top first page with selected keywords. Thoroughly monitor website performance and take necessary steps to improve traffic.. Responsible for complete SEO process (off...

Role: AVP - PR, Brand and Communications Lead. Experience: 8-12 years. Function: Corporate Communications / Brand / Public Relations / Reputation Management Industry: Fintech / Payments / Cross-border BFSI/ PR agencies. Pay10 is a fintech company building the future of payments by making alternate payment channels and open finance a global reality. Regulated...

- Experience: 1-2 Year- Work Week: 5 Days- Location: Saket, DelhiShift: Rotational- Review and approve ORM team outputs (customer query responses, brand engagement messages, reports, sentiment analysis, and case resolutions) before publishing.- Audit ORM tickets, social media responses, and review site interactions to ensure tone, grammar, and brand...

- Experience: 1-2 Year - Work Week: 5 Days - Location: Saket, Delhi Shift: Rotational - Review and approve ORM team outputs (customer query responses, brand engagement messages, reports, sentiment analysis, and case resolutions) before publishing. - Audit ORM tickets, social media responses, and review site interactions to ensure tone, grammar, and...