Orm Executive

10 hours ago


Delhi, India Kinnect Full time

Division:
- ORM- Responsibilities:
- I. YOUR ROLE Develop an in-depth understanding of brands assigned, in order to ideate, manage and deliver optimum output in conjunction with all internal and external teams. Seamlessly communication with all stakeholders and a knack for creative writing is key to the role. II. YOUR RESPONSIBILITIES- Monitoring the social handles & platforms across web- Monitoring done through a tool + manually- Posting responses to posts around the brand accurately and in a timely manner- Ensuring the TAT expected by the client is maintained- Making the brand experience better for a user who seems dissatisfied- Clearing doubts an individual has about what the brand offers- Acknowledging compliments & showcasing the same on brand social media pages- Response management to be done smartly through a social media listening tool- Sharing the brand comments real-time with the brand managers (of the respective brand)- Categorization of the data & deriving meaningful analysis. Sharing the same with the brand- Generating reports through the tool. The reports made in the PPT format which will be made after analysing the conversations which came in for the brand.- III. ABOUT YOU- Professional / Academic Requirements- 1-2 years of relevant work experience- A Degree/Diploma in Marketing, Advertising, Communication or another relevant field- Technical Requirements- Good knowledge of social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube)- Basic understanding of social media analytics that will go into reports- Proficient with the MS Office Software (Word, Power Point, Excel)- Excellent communication and presentation skills- IV. ABOUT US - TO BE UPDATED Shall use updated version, to be worked on by Avian- Work Experience Required:
- 0-2 Years- Open Positions:
- 1


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