Helpdesk Executive

Domain : IT HelpDesk Location : Kolkata (WFO) Job Description We are looking for a proactive and customer-focused IT Help Desk Executive to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth day-to-day operations of hardware, software, and networking systems. Key...

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at...

**Help Desk Executive FEMALE** She should have good communication skill and knowledge of computer. Monthly CTC Rs 20,000 - 25,000 /-. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Application Question(s): - Do you have experience in Residential complex as Help Desk Executive? If YES then...

Help Desk Executive for Residential Building for Fresher's, Experienced can apply Location: Behala - Maheshtala Qualification: Graduate Duty: 8 hrs/ 26 Day's / Shifting Criteria: Basic knowledge in Computer **Salary**: 9k - in hand Others: Esic, Pf, Bonus etc **Salary**: ₹8,000.00 - ₹9,000.00 per year **Benefits**: - Health insurance -...

**Key Responsibilities**: - **Customer Support**: - Provide prompt and professional technical assistance to both internal users and external clients in the ITES industry. - **Incident Management**: - Log and track all support requests, ensuring detailed documentation and communication of each issue. - Follow up on open tickets, providing updates and...

**Key Responsibilities**: - Serve as the first point of contact for residents regarding complaints and service requests. - Maintain and regularly update the stock/inventory list for maintenance materials. - Coordinate with housekeeping, electrical, plumbing, and other maintenance teams to resolve tickets efficiently. - Track the status of open tickets and...

**Salary**: ₹12,000.00 - ₹14,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Speak with the employer** +91-XXXXXXXXXX

Department - Managed Services - Job posted on - Apr 25, 2025 - Employment type - Full-Time - Good communication skill. - Handling user escalation. - Monitoring of tickets and taking the actions necessary to meet SLA. - Respond timely to support analysts when requested. - Validate completion of a ticket. - Invoke functional escalation process to engage a...

Job DescriptionGood Knowledge in Windows Server operating systemsInstalling or upgrading Windows systems and servers.Troubleshooting systems and server problems.Installing & trouble shooting client OS like Windows 11.Configuring & managing Print server, printer drivers for network printer, shared printer in Windows.Configuring the email clients like MS...