Helpdesk Executive

13 hours ago

Salt Lake Kolkata West Bengal, India Adwalnut Technologies Pvt Ltd Full time

**Key Responsibilities**:

- Serve as the first point of contact for residents regarding complaints and service requests.
- Maintain and regularly update the stock/inventory list for maintenance materials.
- Coordinate with housekeeping, electrical, plumbing, and other maintenance teams to resolve tickets efficiently.
- Track the status of open tickets and ensure timely follow-ups and closures.Use Excel and other tools for data entry and report generation.
- Communicate clearly and courteously with residents and team members.

**Required Qualifications**:

- Bachelor’s degree in Business Administration, Real Estate, or any related field.
- 1-2 years of experience in a customer service or help desk role, preferably in real estate or property management.

**Preferred Skills**:

- Strong Verbal and Written Communication

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Work Location: In person

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