Admin & Helpdesk Executive

21 hours ago


Kolkata, West Bengal, India JLL Full time ₹ 3,00,000 - ₹ 6,00,000 per year

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

ob SummaryWe are seeking a dynamic Admin & Helpdesk Executive to support our commercial portfolio operations in Kolkata. The role involves providing comprehensive administrative support and helpdesk services to ensure smooth facility operations and excellent customer service delivery.

Key ResponsibilitiesHandle tenant inquiries and complaints via phone, email, and in-person

Log and track service requests in system

Coordinate with maintenance team for repairs

Maintain tenant records and databases

Prepare daily/weekly reports

Manage visitor registration and access control

Handle correspondence and documentation

Support property management team with administrative tasks

RequirementsGraduate in any field

1-3 years experience in admin/customer service

Good communication skills in English and local language

Basic computer knowledge (MS Office)

Customer service attitude

Ability to multitask

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.


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