Admin & Back Office Executive

5 hours ago

Kolkata, West Bengal, India FBCH Pvt Full time ₹ 2,40,000 - ₹ 4,80,000 per year

About Delhi Chai Café:

Delhi Chai Café, with over 40 operational outlets across India, is a fast-growing tea café franchise chain celebrated for its diverse range of chai blends, cozy nukkad-style ambience, and pocket friendly snacks like pasta, wraps, and burgers. Spanning across pan-India locations, it beautifully blends the essence of traditional Indian tea culture with a contemporary café experience. The brand offers tailor-made franchise models with low investment high, ROI and end-to-end setup support—especially encouraging and empowering women entrepreneurs. Now expanding to Kolkata, we welcome you to be a part of our vibrant and rapidly growing journey

We are looking for a proactive and detail-oriented Admin and Back Office Executive to support our daily operations and ensure seamless coordination across departments.

Key Responsibilities:

Administrative and Coordination Support:

  • Handle client communication regarding work progress, site visits, and status updates.
  • Share minutes of meetings with clients and the sales team in a timely and professional manner.
  • Maintain records of internal approvals, staff attendance, and leave tracking.
  • Coordinate office supplies, inventory control, and vendor management.
  • Manage day-to-day office administration, including filing, scanning, printing, and documentation.

Back Office Operations:

  • Make and receive sales-related calls when required, especially during high-volume periods.
  • Prepare and maintain office expense sheet on a daily basis.
  • Maintain and update employee databases, proper documentation, and other HR-related paperwork.
  • Support HR and accounts team with data entry, salary sheet updates, and reimbursement tracking.
  • Schedule interviews for internal office hiring and client-side café requirements.

Coordination & Communication:

  • Serve as a key liaison between the head office, branch teams, and franchise outlets.
  • Follow up with vendors, suppliers, and internal departments for timely quotations, deliveries, and task closures.
  • Ensure smooth coordination with the sales, accounts, HR, and operations team.

Required Skills and Qualifications:

  • Graduate in any discipline.
  • Minimum 2 years of experience in administrative or back-office roles.
  • Preference will be given to candidates with a tele-sales or calling background, or a strong interest in client-facing communication.
  • Fluent in English and Hindi (spoken and written).
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong interpersonal, organizational, and time management skills.
  • Ability to handle multiple priorities with accuracy and attention to detail.
  • High level of discretion and confidentiality in handling sensitive information.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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