Management Trainee Accounts Payable Helpdesk

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook We are inviting applications for the role of Management Trainee Accounts Payable Helpdesk The Accounts Payable team is part of the Finance Operations pillar which is responsible for executing day-to-day operations sourcing procurement accounts payable payroll general ledger accounting and financial reporting for our clients We protect and lead all aspects of corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed In this role you will work as a Finance and Accounting Subject Matter Expert with 4-6 years of rich experience in the accounts payable process Responsibilities Accounts Payable Operations Responsibility for the weekly monthly quarterly and annual responses to emails coming to helpdesk with accuracy and within the required timelines Quality assurance Continuous review of all email responses ensuring that all responses are accurate Right First time grammatically correct Accounts payable Function shall report to the Finance Accountant Process AP transactions in compliance with financial policies and procedures with self and the team Respond to day to day emails by researching in ERP workflow mailboxes etc Verify and investigate discrepancies if any by reconciling vendor accounts and monthly vendor statements for statements received in Helpdesk mailbox Training end-users on Helpdesk Conducts team huddles to communicate information regarding to the process priorities Monitors the team performance daily and provides feedback on the performance and the process activity results to team members identifies areas to improve the knowledge process and plans relevant training sessions to these areas Ensures daily QC is done by self and report is published feedback is shared Communication Excellent written and verbal communication skills with a customer service mentality is a must Demonstrated intellectual curiosity and ownership mentality displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes Support finance leadership with ad hoc analysis and reporting needs Qualifications we seek in you Minimum qualifications MBA Finance with B Com as Graduation Bachelor s degree in finance Accounting or related field Rich experience in AP Hands on experience with AP ERPs like SAP Oracle etc Hands on experience with AP workflow tools and Concur Strong analytical and problem-solving skills Excellent communication and negotiation abilities Preferred qualifications Excellent written and verbal communication skills Detail-oriented with a focus on accuracy and continuous improvement Familiarity with industry regulations related to AP In-depth knowledge of accounting best practices and their integration within required systems Hands-on experience in navigating complex AP scenarios Interpersonal skills and the ability to work independently and with a team Computer savvy with proficiency in Microsoft Excel Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training