Customer Support

**Job Title: Customer Support Executive - Blended Process** **Location**: Airoli, Chandivali & Malad **Job Type**: Full-Time **Shift**: Rotational Shifts (including night shifts, if applicable) **Experience**: 0-3 years **Industry**: BPO / ITES / Customer Service **Job Summary**: We are hiring a Customer Support Executive for our **blended process team**...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

**Department**: Customer Support / Operations **Employment Type**: Full-Time **Location**: Work from Office **Shift Timing**: 9:30 AM - 7:00 PM **Working Days**: 5 days/week (2 rotational weekly offs) **Process**: Voice - Sales **Vertical**: Digital Sales **Job Purpose** The Customer Care Executive serves as the first point of contact for customers,...

**Job Title**: Customer Support **Location**: Mumbai (Matunga West) **Work Days**: Monday-Saturday (10:00 AM to 7:00 PM) **Saturday**: 10:00 AM to 4:00 PM **Experience Required**: 2+ years **Salary**: Based on previous compensation and performance in the interview **Role Overview** **Key Responsibilities** - Serve as the primary point of contact for...

Manage order processing and daily operational tasks across e-commerce platforms. - Maintain accurate records of orders, delivery status, and customer interactions. - Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. - Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and...

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening) The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive calls Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms Handle dental...

Job Description Key Responsibilities: - Provide technical assistance and support to customers via phone, email, chat, or in person. - Troubleshoot and resolve technical issues, ensuring timely and accurate solutions. - Collaborate with internal teams and technical departments to address complex issues requiring cross-functional expertise. - Log and track...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...

Job Description: Customer Support / Front Desk Support Experience: 0-2 years Education: Any Graduation Languages: English and Hindi (proficiency in both languages required) Job Summary: **Responsibilities**: - Handle customer complaints, providing appropriate solutions and alternatives within specified time limits. - Follow up with customers to ensure...

Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...