Presales Executive

1 week ago

Jahangirpuri Delhi Delhi, India Damn Design Private Limited Full time

Company: Damn Design Private Limited

Address: A-28, First Floor, Above Canara Bank, Ramgarh, Jahangir Puri - 110033

(Nearest Metro Station: JAHANGIR PURI)

[Location: ]

On-site | Full-Time

Position: Pre Sales Executive.

Experience: 1-2 yrs.

**Salary Range : Rs. 12,000 - Rs. 15,000 Per Month**

**Company Description**:
Damn Design Private Limited is a motorcycle riding gear manufacturer based in New Delhi. Founded by Mr. Abhishek Joshi, a motorcycle enthusiast with years of experience in the industry, the company specialises in manufacturing riding jackets, riding pants, riding gloves, and motorcycle luggage systems. With a focus on quality and innovation, Damn Design is now gearing up for the launch of its in-house riding gear brands, Advenly and Venom Moto.

**Key Responsibilities**:

- Assist dealers with product-related questions, troubleshooting, and technical support.
- Document dealer interactions and maintain accurate records in the CRM system.
- Collaborate with other departments to resolve dealer issues effectively.
- Provide feedback on recurring issues to help improve products and services.
- Maintain a high level of product knowledge to assist dealers effectively.
- Follow up with dealers to ensure their issues are resolved to their satisfaction.
- Participate in training sessions and contribute to team knowledge-sharing.

**Qualifications**:

- Proven experience in customer support or a related field.
- Excellent verbal and written communication skills in English & Hindi.
- Familiarity with CRM systems and Microsoft Office Suite (Ms Excel, Google Sheets).
- Proficiency in any Regional language is preferred.

**Perks & Benefits**:

- Medical Insurance
- PTO
- Business Travel Opportunities.
- Growth Opportunities in terms of leading a Team as Team Lead (TL).

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Jahangirpuri, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your take home Salary?

**Experience**:

- Pre sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 08/11/2024

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