Customer Support/inside Sales
10 hours ago
**Job Title: Inside Sales Expert - Premium High-Value Consumer Product Sales**
**Rotational Week off**
**Budget upto 28k/month**
**6 month experience of domestic/international sales or customer service**
**Job Summary: Join our team as an Inside Sales Expert, focusing on lead generation, customer engagement, and delivering exceptional service for premium, high-value consumer products.**
**The role offers opportunities to build or enhance exceptional capabilities in premium product sales.**
**Duties and Responsibilities**:
- **Understand customer needs and guide them in selecting premium product features.**:
- **Engage in lead generation and maintain quality communication with clients.**:
- **Build strong relationships to ensure customer satisfaction and retention.**:
- **Respond promptly to inquiries, providing effective solutions and follow-ups.**:
- **Listen actively to understand customer preferences, needs, and budget constraints.**:
- **Collaborate with internal teams for seamless customer experiences.**:
- **Conduct video sales presentations using innovative tools to engage customers.**:
- **Provide accurate product information and resolve issues efficiently.**:
- **Thrive in a fast-paced environment by managing multiple leads and ensuring timely follow-ups.**
**Required Skills/Abilities**:
- **Strong spoken skills in Hindi and English and one more Indian Language.**:
- **Strong interpersonal skills to build rapport and trust.**:
- **Excellent sales orientation and attention to detail.**:
- **Good personality with strong presentation skills for video sales.**:
- **Basic understanding of premium consumer products is a plus.**:
- **Basic knowledge of CRM software and lead management processes is a plus.**
**Educational Qualifications**:
- **Graduate in any stream.**
**Experience**:
- **Minimum 6 months in sales or customer support.**
**Other Requirements**:
- **Work-from-Office position.**
**Job Types**: Full-time, Permanent
Pay: Up to ₹336,000.00 per year
**Benefits**:
- Paid time off
Compensation Package:
- Performance bonus
- Yearly bonus
Schedule:
- Day shift
**Experience**:
- international voice: 1 year (preferred)
- customer service: 1 year (preferred)
- inside sales: 1 year (preferred)
Work Location: In person
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