Inside Sales Representative

13 hours ago

Gurugram Haryana, India AK Global Management Services Full time

**Role:

- Inside Sales Executive**

**Location**: Sector 48, Gurgaon
**Industry:

- **Forex and financial services

**Job Summary:

- **

**Key Responsibilities:

- **
- Handle inbound/outbound calls and respond to customer inquiries regarding forex services (currency exchange, forex cards, remittance, etc.).
- Understand customer needs and recommend appropriate products or services.
- Convert leads generated through various marketing platforms into successful transactions.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Provide guidance and support on the forex booking process and address any queries or concerns.
- Coordinate with operations and support teams to ensure smooth service delivery.
- Follow up with potential clients and nurture long-term customer relationships.
- Meet or exceed monthly sales targets and KPIs set by the company.
- Keep up to date with product knowledge and market trends in the forex and travel finance industry.

**Requirements:

- **
- Bachelor's degree in Business, Finance, Marketing, or related field.
- 1-3 years of experience in inside sales, telesales, or customer support (experience in financial services or travel domain preferred).
- Excellent communication and interpersonal skills.
- Ability to understand client requirements and provide appropriate solutions.
- Strong persuasion and negotiation skills.
- Proficiency in CRM software and MS Office tools.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Compensation Package:

- Commission pay
- Yearly bonus

Schedule:

- Day shift
- Morning shift

**Experience**:

- Inside sales: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Gurgaon, Haryana (required)

Work Location: In person

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