Guest Relation Executive

2 days ago

Bandra Mumbai Maharashtra, India Sayaji Realty Private Limited Full time

1. Greet and assist clients, guests, and residents at the property or sales office.

2. Manage appointment scheduling for site visits, property viewings, or resident meetings.

3. Ensure smooth check-in and onboarding of new tenants, clients, or homeowners.

4. Provide property-related information and resolve client queries with professionalism.

5. Coordinate with sales, leasing, facility, and maintenance teams to deliver seamless service.

6. Maintain the guest/client database and feedback records.

7. Prepare welcome kits and ensure high service standards during site visits or handovers.

8. Handle complaints, escalate issues when needed, and ensure timely resolution.

9. To carry out other tasks as assigned by the Management from time to time.

**Qualifications & Knowledge**

Any Graduate degree preferably in Hospitality or equivalent.

2-3 years of experience in guest relations, customer service, or front office roles.
Experience in real estate, hospitality, or property management preferred.

**Knowledge &Skills**

Excellent communication and interpersonal skills. Professional appearance and good presentation skills, time management, knowledge of the real estate industry, proficiency in MS Office.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9967054574

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