Technical Support

Location: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...

Job DescriptionThe primary role of Technical Support function is to provide technical & engineering support to customers, support agents & internal teams. Key deliverables include taking ownership of customer queries on ResMed products, research solutions and promptly respond whilst maintaining the highest level in quality. Provide post Design support and...

Overview As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to...

Company DescriptionSperidian Technologies is a global business and technology solutions provider that helps clients modernize and future-proof their operations through AI-driven Digital Transformation. Headquartered in Albuquerque, NM, with regional offices across the globe, Speridian has been at the forefront of CRM, ERP, HR, and AI-powered CX Innovation...

Job Description Job Description: Day-to-day management and administration of the G Suite platform Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites Development of Google-based tools, such as forms, sites and document libraries Ensuring accurate and timely resolution for assigned issues Providing front line end user...

Key Responsibilities:Conduct structured technical interviews remotely for mid-to-senior level support roles.Assess candidate capabilities in problem-solving, cloud technologies, SaaS platforms, databases, scripting, and real-world scenarios.Provide clear, objective evaluations and scoring based on interview performance.Offer hiring recommendations aligned...

3 - 5 Years4 OpeningsTrivandrumRole descriptionJob Description (JD)1. ITIL FrameworkFair understanding of ITIL processes and practices.Basic understanding of ticketing tools such as ServiceNow or Remedy.2. Customer Infrastructure & Desktop SupportFair understanding of customer infrastructure.Basic hardware knowledge and troubleshooting.Desktop support and...

Responsibilities:– Support users with logistics solutions platforms similar to CargoWise and Flexport, resolving technical issues via ticketing, chat, email, or phone using systems like Jira or Freshdesk. – Assist with integrations (e.g., APIs, EDI) and optimize workflows for logistics platforms. – Train users on logistics solutions platforms and...

Job Description Job Roles: Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Must Have: Any Degree/...

Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...