Technical Support Specialist – Logistics Solutions
1 week ago
Responsibilities:– Support users with logistics solutions platforms similar to CargoWise and Flexport, resolving technical issues via ticketing, chat, email, or phone using systems like Jira or Freshdesk. – Assist with integrations (e.g., APIs, EDI) and optimize workflows for logistics platforms. – Train users on logistics solutions platforms and create training materials. – Collaborate with logistics and IT teams to ensure compliance and data accuracy. – Communicate effectively with users, providing clear written and verbal support in English. Qualifications: – 2–3 years of experience supporting users of logistics solutions platforms similar to CargoWise (e.g., enterprise-level freight forwarding or supply chain systems) in a logistics or freight forwarding environment. – 2+ years in customer/technical support, with experience supporting users on logistics solutions platforms like Flexport (e.g., Freightos or other transportation management systems). – Proven experience using ticketing systems like Jira or Freshdesk to manage and resolve support requests. – Strong understanding of logistics processes (e.g., customs, freight forwarding, shipment tracking). – Familiarity with APIs, XML, EDI, or help desk software; certification in a logistics platform is a plus. – Excellent written and spoken English communication skills for clear, professional interactions with users and teams. – Strong problem-solving skills and a customer-centric approach. – Willingness to work from our Cochin office.
-
Technical Support Specialist
3 weeks ago
Thiruvananthapuram, India AppLogic Networks Full timeOverview As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and troubleshooting software and hardware problems and aiding with the product applications and/or use cases. Communicate with customers /partners by listening to...
-
Technical Support Representative – Voice
3 weeks ago
Thiruvananthapuram, India TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
-
Senior Data Analyst- Logistics
7 days ago
Thiruvananthapuram, Kerala, India ELEVARE BUSINESS SOLUTIONS PVT LTD - EBS Full time ₹ 6,00,000 - ₹ 18,00,000 per yearElevare Business Solutions is seeking a highly strategic and experienced Senior Data Analyst to join a prominent Australian Fourth-Party Logistics (4PL) leader in their Thiruvananthapuram office.This is a high-impact, senior commercial role focused on leveraging advanced data analytics to drive high-level profitability and optimize complex freight and...
-
Product Support Specialist
1 week ago
Thiruvananthapuram, Kerala, India CareStack™ - Dental Practice Management Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLocation● TrivandrumShifts:Willing to work in any shifts - US/UK/AUSImmediate joiners preferred.Responsibilities● Be a specialist in the enterprise software of CareStack and the Business - US Dentistry - to be able to support external stakeholders of the software platform.● Respond to customer queries in a timely and accurate way, via phone, email, or...
-
logistics trainer
2 weeks ago
Thiruvananthapuram, Kerala, India AVIOS ACADEMY Full time ₹ 1,60,000 - ₹ 2,40,000 per yearWe are seeking a knowledgeable and dynamic Logistics Trainer to design, deliver, and evaluate training programs related to logistics, supply chain management, and warehouse operations. The trainer will be responsible for equipping employees and trainees with practical knowledge, technical skills, and industry best practices to enhance efficiency, safety, and...
-
Technical Support
7 days ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities:▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪ Talking...
-
Technical Sales
7 days ago
Thiruvananthapuram, Kerala, India Smarthms Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWork Mode : HybridWe are looking for a Technical Sales & Marketing Specialist for sales and marketing initiatives for our Hospital Management Software (HMS) solutions. This role is pivotal in expanding our reach across the healthcare domain, The ideal candidate must demonstrate strong presentation skills, the ability to drive revenue growth, and fluency in...
-
Technical Sales
2 weeks ago
Thiruvananthapuram, Kerala, India Smarthms Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWork Mode : HybridWe are looking for a Technical Sales & Marketing Specialist for sales and marketing initiatives for our Hospital Management Software (HMS) solutions. This role is pivotal in expanding our reach across the healthcare domain, The ideal candidate must demonstrate strong presentation skills, the ability to drive revenue growth, and fluency in...
-
Logistics Coordinator
4 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeAs a Logistics Coordinator at MYDESIGNATION, a leading fashion brand, you will play a vital role in ensuring the seamless movement of our products from manufacturing to distribution. You will be responsible for coordinating and managing various logistics activities to support our supply chain operations and meet our customers'...
-
Technical Support Engineer
2 weeks ago
Thiruvananthapuram, Kerala, India Speridian Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSperidian Technologies is a global business and technology solutions provider that helps clients modernize and future-proof their operations through AI-driven Digital Transformation. Headquartered in Albuquerque, NM, with regional offices across the globe, Speridian has been at the forefront of CRM, ERP, HR, and AI-powered CX Innovation...