Senior Technical Support Engineer

2 days ago


Thiruvananthapuram, Kerala, India Futuremug Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Key Responsibilities:
  • Conduct structured technical interviews remotely for mid-to-senior level support roles.
  • Assess candidate capabilities in problem-solving, cloud technologies, SaaS platforms, databases, scripting, and real-world scenarios.
  • Provide clear, objective evaluations and scoring based on interview performance.
  • Offer hiring recommendations aligned with the role's technical and soft skill requirements.
  • Maintain confidentiality and professionalism in all candidate interactions.
Required Qualifications:
  • 8+ years of hands-on experience in Technical Support, DevOps, Cloud Infrastructure, or similar roles.
  • Strong understanding of:
  • Web technologies, APIs (REST, JSON, OAuth)
  • Cloud platforms (AWS, Azure, or GCP)
  • Web servers and databases (Apache, IIS, MySQL, PostgreSQL)
  • Scripting (e.g., Python, Bash, PowerShell)
  • Experience in troubleshooting, root cause analysis, and support operations.
  • Prior interviewing or mentoring experience is a plus.
  • Excellent communication skills with a fair and analytical mindset.
Nice to Have:
  • Exposure to virtualization tools (Docker, Kubernetes)
  • Certifications in ITIL, Azure, or AWS
  • Familiarity with ticketing tools (Zendesk, Jira) and knowledge base systems


  • Thiruvananthapuram, Kerala, India AVI-SPL Full time

    Job Summary:The Technical Support Engineer will be responsible for delivering remote conference room and audio-visual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to...


  • Thiruvananthapuram, Kerala, India Aura Industries Aligarh Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Job Title- Technical support engineer - CRM implementationExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our...


  • Thiruvananthapuram, Kerala, India Infoblox Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are currently hiring freshers for our Apprenticeship Program. Please find the attached JD for your reference.Below are the key eligibility criteria and interview process details:Educational Qualification:Candidates must have a technical background with no active backlogsPostgraduates are not eligible as per the Apprentices ActInterview Process:1. Initial...


  • Thiruvananthapuram, Kerala, India Reizend Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a proactive & highly skilled Technical Support Engineer to provide exceptional technical support to overseas projects, working in rotational shifts to ensure 24/7 availability. This role involves troubleshooting complex issues across cloud platforms, networking, application architectures, and DevOps toolchains. The ideal candidate should...


  • Thiruvananthapuram, Kerala, India Velodata Global Pvt Ltd Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Role : Senior Software Engineer .NET Skills : Mandatory : ASP .NET Core, WEB AI, Microservices, AWS, Azure Good to have : Angular, ReactJS Total Experience : 4 years Work Location : Trivandrum & Kochi (Hybrid - 3 Days In Office)Job Purpose : Be a Senior Software Engineer in Web API development using .NET.Duties and Responsibilities : -...


  • Thiruvananthapuram, Kerala, India Trois Infotech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Brief DescriptionThe Senior Engineer – AI & Edge Product Development is responsible for the design, development, integration, and optimization of advanced technology components within AI and computer vision-based product lines. This role spans edge and server hardware, embedded and cloud applications, system utilities and infrastructure alignment. The...

  • System Engineer

    4 weeks ago


    Thiruvananthapuram, Kerala, India Terumo Blood and Cell Technologies Full time

    JOB SUMMARY Senior systems engineer translates the user needs and business needs into the specifications that drive design, implementation, testing of products that are used for collection of blood and blood components. Senior systems engineer will practice design controls in compliance with the quality management systems to deliver on products that are...


  • Thiruvananthapuram, Kerala, India Tothr Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    We are seeking Dynamic Candidate for the role of Senior Software Engineer (Technical Lead),Unblock and mentor developers, providing guidance, troubleshooting, and code-level problem solving. Ensure QA quality and documentation standards are met. Required Candidate profileCandidate Should be Proficient in both -Software Development and Architecture &...


  • Thiruvananthapuram, Kerala, India Terumo Blood and Cell Technologies Full time

    JOB SUMMARY We are looking for a highly skilled and experienced Senior Embedded Systems Engineer to join our dynamic team. In this role, he/ she will: Be responsible for Designing, developing, and maintaining embedded systems and software for medical devices. Work closely with cross-functional teams to ensure the successful integration of hardware and...


  • Thiruvananthapuram, Kerala, India Terumo Blood and Cell Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    JOB SUMMARYWe are looking for a highly skilled and experienced Senior Embedded Systems Engineer to join our dynamic team. In this role, he/ she will:Be responsible for Designing, developing, and maintaining embedded systems and software for medical devices.Work closely with cross-functional teams to ensure the successful integration of hardware and software...