Technical Support Engineer
4 weeks ago
Job Description Job Description: Day-to-day management and administration of the G Suite platform Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites Development of Google-based tools, such as forms, sites and document libraries Ensuring accurate and timely resolution for assigned issues Providing front line end user support for multiple clients Noticing trends and devising long term solutions to recurring problems Escalate issues as needed Preferred Skills: Experience level 2-5 years Excellent verbal communication in English Mandatory experience Technical support handling US clients over the phone Should have done the first level of phone support in their current role. Technical skills Candidates should have application support experience – role is L2 / Tier 2 support. Candidates should have worked in either Office 365/G-Suite support. Performed trouble shooting over the phone while in remote session with clients. Experience in Power Shell/Linux Desirable – G Suite /Google Cloud platform support experience. Knowledge in any cloud platform, preferably Google cloud Should have worked in a system with good process environment – ticketing system, escalation path, with daily/weekly reporting. Get Google certified in 3 months. Should be ready to work in US business hours. Location – Trivandrum (Technopark) Availability – Should be ready to join before September 30th.
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Technical Support Engineer
1 week ago
thiruvananthapuram, India beBeeTechnical Full timeJob SummaryThe ideal candidate will work as a subcontractor to assist with day-to-day operations, troubleshooting, system enhancements, integration support, and configuration activities.Provide Level 2 technical support for platform incidents and service requests.Work with internal IT and business teams to implement and maintain integrations with CRM and...
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Technical Support Associate
7 days ago
thiruvananthapuram, India beBeeCustomerService Full timeJob Title: Customer Service RepresentativeOverview:ARDEM is seeking a Customer Service Representative to support customer inquiries, process orders and manage service tickets through Zendesk. The ideal candidate should have strong technical understanding of our products.Key Responsibilities:Handle customer queries through Zendesk and provide timely, accurate...
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Thiruvananthapuram, India Tek Support Full timeJob Title: Full Stack Developer – Technical Interview Panel ExpertExperience Level: 20+ years (Frontend + Backend expertise)Location: RemoteEmployment Type: Full-TimeJob Summary:We are seeking a Full Stack Developer to serve as a Technical Interview Panel Expert, responsible for assessing candidates across both frontend and backend technologies.This expert...
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Technical Support Engineer
2 weeks ago
Thiruvananthapuram, Kerala, India Jobseekerspage Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...
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Remote Technical Support Specialist
1 week ago
thiruvananthapuram, India beBeeTechnical Full timeGlobal Technical Support SpecialistWe are seeking a skilled Global Technical Support Specialist to join our team. This role involves providing technical support for global SaaS products, enterprise applications, and IT systems.Type: Freelance ConsultantLocation: RemoteDuration: Long-term contract (extendable)Start Date: Immediate or within a few...
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Senior Technical Support Engineer
4 weeks ago
Thiruvananthapuram, India Futuremug Full timeKey Responsibilities: Conduct structured technical interviews remotely for mid-to-senior level support roles. Assess candidate capabilities in problem-solving, cloud technologies, SaaS platforms, databases, scripting, and real-world scenarios. Provide clear, objective evaluations and scoring based on interview performance. Offer hiring recommendations...
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Technical Support
4 weeks ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities: ▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪...
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Technical Support
3 days ago
Thiruvananthapuram, India CONNECTING 2 WORK Full timeResponsibilities:▪ Identifying hardware and software solutions. ▪ Troubleshooting technical issues. ▪ Diagnosing and repairing faults. ▪ Resolving network issues. ▪ Installing and configuring hardware and software. ▪ Speaking to customers to quickly get to the root of their problem. ▪ Providing timely and accurate customer feedback. ▪ Talking...
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Senior Technical Support Engineer
1 week ago
Thiruvananthapuram, Kerala, India Futuremug Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Conduct structured technical interviews remotely for mid-to-senior level support roles.Assess candidate capabilities in problem-solving, cloud technologies, SaaS platforms, databases, scripting, and real-world scenarios.Provide clear, objective evaluations and scoring based on interview performance.Offer hiring recommendations aligned...
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Advanced Technical Support Professional
5 days ago
thiruvananthapuram, India beBeeTechnical Full timeTransform Your Career with a Lead Technical Support RoleWe are seeking an exceptional technical support professional to join our team as a Lead Technical Support Engineer. As a key member of our Enterprise Support team, you will be responsible for providing advanced technical expertise to our largest customers, driving customer satisfaction, and ensuring...
