Customer Support

7 days ago


Gurgaon Gurugram, India Krishna Enterprises Full time
Description

We are looking for a Customer Support professional with 0-1 years of experience to join our team. The ideal candidate should have excellent communication and problem-solving skills, and be able to handle customer queries and complaints in a professional manner.


Responsibilities
  • Respond to customer queries and complaints via phone, email, and chat in a timely and professional manner
  • Identify and escalate priority issues to the appropriate departments
  • Maintain customer records by updating account information
  • Provide product and service information to customers
  • Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Contribute to team effort by accomplishing related tasks as needed


Skills and Qualifications
  • Bachelor's degree in any discipline
  • 0-1 years of experience in customer support or related field
  • Excellent communication skills, both verbal and written
  • Ability to handle multiple tasks and prioritize them effectively
  • Strong problem-solving skills
  • Respond to customer queries and escalations
  • Ability to work in a team environment
  • Fluency in English and one regional language is preferred


  • Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...


  • Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...

  • Customer Support

    7 days ago


    Gurgaon / Gurugram, India Job World Full time

    DescriptionWe are seeking a highly motivated and experienced Customer Support professional to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India and possess excellent communication skills, both written and verbal. The candidate should also be able to work well in a team environment and have a strong...


  • Gurgaon / Gurugram, India Kezan India Private Limited Full time

    DescriptionWe are seeking a Customer Support Executive to join our team. The ideal candidate will have 2-3 years of experience in customer support in India and a strong desire to help customers succeed. As a Customer Support Executive, you will be the voice of our company, responsible for ensuring customers have a positive experience with our products and...


  • Gurgaon / Gurugram, India Star Hire Services Full time

    DescriptionWe are seeking a highly motivated and experienced Customer Support Executive to join our team. The ideal candidate should have 1-3 years of experience in customer support and should be able to provide excellent customer service to our clients. The candidate must be able to work in a fast-paced environment and possess excellent communication and...

  • Customer Support

    7 days ago


    Gurgaon / Gurugram, Noida, India Krishna Enterprises Full time

    DescriptionWe are seeking a Customer Support representative with 1-2 years of experience in the job market context of India. The ideal candidate will be responsible for handling customer inquiries and resolving customer issues in a timely and professional manner.ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely and...


  • Gurgaon / Gurugram, India Kezan India Private Limited Full time

    Job Title: Customer Support Executive (Male/Female)Job Location: Gurgaon (Onsite)Shift: 24/7 Rotational Shift (6 Days Working )Note: Immediate joiners will only be considered.Key Responsibilities:Handle customer queries through various communication channels.Provide support for North American customers, ensuring timely and accurate resolution.Work...

  • Customer Support

    6 months ago


    Gurugram, India Talent Integrators Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support

    7 days ago


    Gurgaon / Gurugram, Noida, India Aman Malik (Proprietor Of Kalp Solutions) Full time

    Exciting Opportunity Alert! We are expanding our Customer Support team, and YOU could be the perfect fit!What We Offer: Competitive Salary: ₹21,000 - ₹25,000 per month Convenient Commute: Both-side cab service providedDynamic Work Environment: Be part of a vibrant and supportive teamLocation: GurugramDon't miss out on this chance to grow with us! start...

  • Customer Support

    6 months ago


    Gurgaon, India Wellversed Full time

    Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...

  • Customer Support

    3 months ago


    Gurgaon H.O, Gurugram, Haryana, India Krishna HR solution Full time

    Job brief We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be...


  • Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Associate to join our team. The ideal candidate will have 0-4 years of experience in customer support or a related field. The Customer Support Associate will be responsible for providing exceptional customer service to our clients via phone, email, or chat. The successful candidate will be able to multitask,...


  • Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Customer Support Representative (Walmart)Process Name: WalmartProcess Type: Customer SupportProcess Mode: VoiceLocation: Work from OfficeSalary:In-Hand Salary: ₹22,500CTC: ₹26,500 + ₹2,000 PLIJob Description:Join our team as a Customer Support Representative for Walmart, where you'll play a crucial role in delivering outstanding customer...


  • Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are looking for a Customer Support Executive to provide support to our clients and customers. The ideal candidate should have 0-4 years of experience in the job market context of India.ResponsibilitiesResponding to customer queries via phone, email, and chatResolving customer complaints and issues in a timely and efficient mannerProviding...

  • Customer support

    1 hour ago


    Gurgaon, India Genpact Full time

    Profile - Customer supportWork location - GurgaonShift - RotationalGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the...

  • Customer Support

    6 months ago


    Gurgaon, India Step To Soft Pvt. Ltd Full time

    Experienced - Min 1 year in blended process handling high end customers. Shift timings - 9 am to 10 pm - any 9 hours Salary - 40K to 45k Problem solving skills Good communication skills Good knowledge of customer support business confident in speaking Confident in speaking No cab facility **Salary**: ₹40,000.00 - ₹45,000.00 per...


  • Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Customer Support AssociateLocation: JaipurSalary: ₹27,000 - ₹38,000 CTC per monthJob Type: Full-Time, 5.5 Days Working, Rotational ShiftsJob Description:We are hiring a Customer Support Associate for our Jaipur office. You'll provide excellent support to customers, handle inquiries, and resolve issues.Key Responsibilities:Answer customer...


  • Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Customer Support Representative (Adobe AM)Process Name: Adobe AMProcess Type: Non-TechnicalProcess Mode: VoiceLocation: Work from OfficeSalary Bracket:For Freshers (Minimum 6 Months of Calling Experience):CTC: ₹28,000In-Hand Salary (Training Period): ₹23,500 + ₹2,000 PLIPost-Training Salary: ₹23,500 + ₹2,000 PLI + Other IncentivesWith...


  • Gurgaon / Gurugram, Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Customer Support Representative (FIS)Process Name: FISProcess Type: Customer SupportProcess Mode: VoiceLocation: Work from Home (Temporary)Salary Bracket:Fresher: ₹27,000 in-hand / ₹31,883 CTC6 Months Experience: ₹29,000 in-hand / ₹33,916 CTC1 Year Experience: ₹30,500 in-hand / ₹36,000 CTC18 Months Experience: ₹31,700 in-hand /...

  • Customer support

    2 hours ago


    Gurgaon, India Genpact Full time

    Profile - Customer supportWork location - GurgaonShift - RotationalGenpact (NYSE: G)is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the...