Customer Support Associate

1 week ago


Gurgaon Gurugram Delhi, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

Job Title: Customer Support Representative (Adobe AM)

Process Name: Adobe AM

Process Type: Non-Technical

Process Mode: Voice

Location: Work from Office

Salary Bracket:

  1. For Freshers (Minimum 6 Months of Calling Experience):
  • CTC: ₹28,000
  • In-Hand Salary (Training Period): ₹23,500 + ₹2,000 PLI
  • Post-Training Salary: ₹23,500 + ₹2,000 PLI + Other Incentives
  1. With Minimum 1 Year of Non-Technical BPO Experience:
  • CTC: ₹31,000
  • In-Hand Salary: ₹26,500 + ₹2,000 PLI + Other Incentives
  1. With Minimum 1 Year of Technical BPO Experience and Minimum ₹25,000 Last In-Hand Salary:
  • CTC: ₹35,500
  • In-Hand Salary (Training Period): ₹30,500 + ₹2,000 PLI
  • Post-Training Salary: ₹30,500 + ₹2,000 PLI + Other Incentives

Job Description:

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Representatives for Adobe AM. In this role, you will provide voice-based customer support, helping Adobe customers with their inquiries and ensuring a high level of customer satisfaction.

Key Responsibilities:
  • Handle customer inquiries and issues via voice support, ensuring timely and effective resolution.
  • Maintain a deep understanding of Adobe products and services to assist customers efficiently.
  • Collaborate with team members to enhance the overall customer service experience.
  • Uphold a professional and positive attitude in all customer interactions.
What We Offer:
  • Competitive salary packages with performance-linked incentives starting from the first month.
  • In-hand salary tailored to experience, ranging from ₹23,500 to ₹30,500, with additional incentives post-training.
  • A supportive work environment with opportunities for professional growth.
  • A 5-day working week with 24/7 rotational shifts for a balanced work-life schedule.
  • Cab facility available within the hiring zone for convenient commuting.
Requirements:
  • Education: Graduation is mandatory.
  • Experience:
  • Freshers: Minimum 6 months of calling experience.
  • Experienced: At least 1 year of BPO experience, either non-technical or technical.
  • Skills:
  • Excellent verbal communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in rotational shifts.
Additional Information:
  • Cab Facility: Yes (within the hiring zone)
  • Meal: No
  • Work Mode: Work from Office

If you're ready to grow your career with a leading global brand and deliver top-notch customer support, we invite you to apply

Call 

Hr Mahesh - 7232805243 ( Call/WhatsApp )



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