Customer Support Associate

4 weeks ago


Gurgaon, India Exasoft Full time

Job Title: L1 Helpdesk Support Associate (Voice) - Gurgaon On-site

Entry level / Associate level (1-3 years of experience range)

Please note - This role is a Voice Process Customer Support role for Parcel Services and not a Technical Support role

Responsibilities:

  • Should be able to manage customer tickets related to client's applications and software.
  • Have exposure to CRM tools
  • Engage with L2/L3 teams to discuss complex tickets and follow-up with other groups as needed
  • Should have good analytical and decision making skills
  • Should have good knowledge of MS Office, Ticketing Process, how and when to escalate the ticket to supervisors and other groups
  • Should be willing to work in 24 x 7 environment with rotational shifts and roster off's.



  • Gurgaon, India Exasoft Full time

    Job Title: L1 Helpdesk Support Associate (Voice) - Gurgaon On-site Entry level / Associate level (1-3 years of experience range) Please note - This role is a Voice Process Customer Support role for Parcel Services and not a Technical Support role Responsibilities: Should be able to manage customer tickets related to client's applications and software....


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our team at Pranam Recruiters. As a Customer Support Associate, you will be responsible for handling customer queries, providing excellent communication skills in English and Hindi, and working in a rotational shift of 24/7 with 6 days of work and 1 weekly off.Key...


  • Gurgaon, Haryana, India GLG Full time

    GLG is seeking a highly skilled Member Solutions Associate to join our team in Gurgaon.The ideal candidate will have a strong background in customer-centric environments, with a proven track record of delivering exceptional support to internal and external stakeholders.Key responsibilities include:Providing timely and thoughtful solutions to Network Member...


  • Gurgaon, Haryana, India IGT Solutions Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Support Associate to join our team at IGT Solutions. This role involves providing exceptional support to our clients, addressing their queries, and resolving issues in a timely and professional manner.The ideal candidate will have excellent communication skills, a strong ability to...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Associate to join our team at Pranam Recruiters. The ideal candidate will have excellent communication skills in both English and Hindi, with the ability to work in a rotational shift environment.Key Responsibilities:Provide exceptional customer service to clients via phone, email, and...


  • Gurgaon, Haryana, India TechFun consultant Full time

    Company OverviewTechFun Consultant is a leading player in the forex trading market, dedicated to providing exceptional client experiences. With a strong commitment to innovation and excellence, our team works tirelessly to empower clients with informed trading decisions.Job OverviewWe are seeking a highly skilled and motivated customer support associate to...


  • Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Associate to join our team. The ideal candidate will have 0-4 years of experience in customer support or a related field. The Customer Support Associate will be responsible for providing exceptional customer service to our clients via phone, email, or chat. The successful candidate will be able to multitask,...


  • Gurgaon / Gurugram, Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    Job Title: Customer Support AssociateLocation: JaipurSalary: ₹27,000 - ₹38,000 CTC per monthJob Type: Full-Time, 5.5 Days Working, Rotational ShiftsJob Description:We are hiring a Customer Support Associate for our Jaipur office. You'll provide excellent support to customers, handle inquiries, and resolve issues.Key Responsibilities:Answer customer...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Customer Support Associate Job DescriptionAt Pranam Recruiters, we're seeking a talented Customer Support Associate to join our team. The ideal candidate will possess excellent communication skills in both English and Hindi, with the ability to effectively interact with clients and provide top-notch support.Key responsibilities will include:Responding to...

  • Customer Support

    6 months ago


    Gurgaon, India Wellversed Full time

    Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...


  • Gurgaon District, Haryana, India career point Consltancy Full time

    We are looking for a friendly Customer Support Associate to join our team. You will help customers with their questions and problems, ensuring a positive experience. Key Responsibilities: - **Resolve Issues**: Identify problems and provide solutions. - **Know Our Products**: Understand our products and services to offer helpful advice. - **Record...


  • Gurgaon, India OneKEE Full time

    **JOB SUMMARY / OVERVIEW**: A Customer Service Associate is a critical part of our mission to deliver timely, accurate, and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers. **KEY RESPONSIBILITIES AND ACCOUNTABILITIES**: - Excellent customer service skills,...


  • Gurgaon Sector 17, Gurugram, Haryana, India Exorbitant Recruit Group Full time

    Company name: - Reach Mobile Profile: - Customer Support Associate Qualification: - Graduate Experience: - 06 months in tech support/ Customer Support Salary: - 26k to 29k CTC Working Days: - 5 days Shift: - Rotational Location: - Gurgaon Skill Set: - Excellent Comms in english **Both way cab facility** Pay: ₹26,000.00 - ₹29,000.00 per...


  • Jaipur, Gurgaon / Gurugram, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Associate to join our team. The ideal candidate will have 0-4 years of experience in customer service and excellent communication skills. The primary responsibility of the role is to provide exceptional customer service and resolve customer issues in a timely and efficient manner.ResponsibilitiesProvide...


  • Gurgaon, Haryana, India GLG Full time

    At GLG, we're seeking a highly skilled Customer Support Associate to join our team and manage relationships with our Network Members.As a Customer Support Associate, you will be responsible for delivering exceptional customer support and managing relationships with GLG's Network Members, which include former C-suite executives, academics, scientists, policy...


  • Gurgaon, Haryana, India Vertex cosmos Full time

    Job Function: OperationsExperience: 6 months or FresherJob Type: Full TimePosition Title: Customer Success AssociateIndustry: CRM/Call Centers/BPO/ITESLocation: Gurgaon, IndiaSalary: As per Industry standardsEducation: GraduatesWorking days: 6 daysShift: 9 hoursPURPOSE OF POSITION:Candidate Responsibilities:Understand inbound call handling to identify and...


  • Gurgaon Sector 17, Gurugram, Haryana, India Cenus Consulting Full time

    **Job Location - Gurugram (Haryana)** **Job Profile**: - Customer Support Associate **Salary-** 29K CTC (24,600 in hand) and 30 K CTC ( 25,600 inhand) **Industry-**BPO **International Process Benefits**: - Both side cab facility (South Delhi, West Delhi, Gurgaon) - One-time meal. **Requirements**: - Basic knowledge of Computer - Comfortable in...


  • Gurgaon, India Otipy Full time

    Hi All, We are hiring for Customer Support Associate - Gurgaon (Walk -in Interview ) Location - 4th floor,cube8,MM Towers, Udyog Vihar, Sector18, Gurgaon Salary Upto - 3LPA - Jobs Type - Full Time Otipy is a community-based platform to connect consumers, resellers, and farmers for bringing fresh produce to the doorstep. - Founded in 2016 by Varun...


  • Gurgaon, Haryana, India Pranam Recruiters Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Support Associate to join our team at Pranam Recruiters. The successful candidate will be responsible for handling customer queries efficiently and effectively, providing excellent customer service through voice and chat support, and ensuring customer satisfaction by resolving issues and...

  • Customer Support

    3 weeks ago


    gurgaon, India Genpact Full time

    Description - External Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works...