Customer Support Associate

3 weeks ago


Gurgaon, Haryana, India TechFun consultant Full time

Company Overview

TechFun Consultant is a leading player in the forex trading market, dedicated to providing exceptional client experiences. With a strong commitment to innovation and excellence, our team works tirelessly to empower clients with informed trading decisions.

Job Overview

We are seeking a highly skilled and motivated customer support associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences via phone, email, and chat.

Key Responsibilities

  • Customer Service
    • Provide timely and effective support to clients via various communication channels.
  • Account Management
    • Assist clients with account-related inquiries and resolve issues efficiently.
  • Conflict Resolution
    • Address customer complaints and provide suitable solutions to ensure client satisfaction.

Requirements

  • Education
    • Graduation is mandatory.
  • Skills
    • Excellent communication and problem-solving skills.
    • Ability to work in a fast-paced environment.
  • Work Experience
    • Freshers or 1 year of experience in a customer-facing role.

Work Environment

We offer a dynamic and supportive work environment with rotational shifts and a competitive salary package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity at TechFun Consultant.



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