Customer Support Associate
3 weeks ago
Company Overview
TechFun Consultant is a leading player in the forex trading market, dedicated to providing exceptional client experiences. With a strong commitment to innovation and excellence, our team works tirelessly to empower clients with informed trading decisions.
Job Overview
We are seeking a highly skilled and motivated customer support associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences via phone, email, and chat.
Key Responsibilities
- Customer Service
- Provide timely and effective support to clients via various communication channels.
- Account Management
- Assist clients with account-related inquiries and resolve issues efficiently.
- Conflict Resolution
- Address customer complaints and provide suitable solutions to ensure client satisfaction.
Requirements
- Education
- Graduation is mandatory.
- Skills
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Work Experience
- Freshers or 1 year of experience in a customer-facing role.
Work Environment
We offer a dynamic and supportive work environment with rotational shifts and a competitive salary package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity at TechFun Consultant.
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