Senior vice president
3 weeks ago
About the Company We are a global, public company (Nasdaq: XELA), the people behind Exela are as important as the company itself. Our team’s extensive experience across multiple industry verticals give us a better sense of our clients' needs. That begins with teams comprised of individuals from diverse backgrounds with different perspectives. Join our global team as we create advancements in business process automation solutions that impact our client’s mission-critical operations across the industries they serve. The diversity of our workforce and their inspiring ideas resonate throughout all that we do – don’t just read about digital innovation, be part of the revolution At Exela, we hire the best minds in technology to innovate and build on behalf of our customers. About the Role The Leader for Exela Smart Lockers will drive the growth and ensure the seamless delivery of Exela’s Intelligent Lockers. This role focuses on secure, tech-enabled storage and delivery solutions, including asset storage, self-service package management, and automated logistics for clients. The individual will oversee operations, business expansion, and client relationship management, ensuring Exela's Intelligent Lockers meet the needs of diverse sectors like corporate offices, universities, and retail. Key Responsibilities Growth Strategy & Business Development Develop growth strategies to expand the Smart Locker solutions across industries including workplace storage, retail, and residential spaces. Identify and capture new markets, with a focus on leveraging Exela’s technology to streamline logistics, asset management, and delivery solutions. Partner with sales teams to drive lead generation, build customer pipelines, and secure contracts for custom-configured locker solutions. Solution Delivery & Operational Excellence Lead the deployment and day-to-day operations of Exela’s Intelligent Lockers, ensuring end- to-end service delivery with optimal performance and customer satisfaction. Drive the continuous improvement of automated delivery notifications, audit-friendly tracking, and the seamless integration of Smart Locker technology into clients' ecosystems. Collaborate with technology teams to provide data-driven insights for enhanced delivery, auditing, and workflow integration. Client Relationship & Customization Serve as the key liaison for client engagements, tailoring locker solutions to meet customer- specific requirements in various sectors. Ensure successful integration of lockers with existing front-office automation solutions, including digital mailrooms and smart offices, enhancing the customer experience. Oversee configuration and customization of locker kiosks to meet client needs, ensuring secure, accessible, and aesthetically pleasing solutions. Product Innovation & Market Feedback Collaborate with product teams to refine locker offerings based on client feedback, market trends, and emerging needs in secure storage and package management. Stay updated on industry trends and new technologies to maintain Exela’s leadership in smart storage solutions. Key Qualifications Bachelor’s degree in Business, Engineering, or related field (Master’s preferred). 10+ years of experience in operations, business development, or leadership roles within logistics, smart solutions, or automation technologies. Proven track record of driving business growth and delivering innovative solutions. Strong leadership and client management skills, with experience in implementing scalable technology solutions. Preferred Skills Knowledge of secure storage and package management solutions. Familiarity with front-office automation, Io T technology, and smart infrastructure. Note : Exela works with a high volume of applicants, so we appreciate your patience as we review applications.
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